Development Specialist (Association Office

Maintains data integrity, supporting donor stewardship, and enabling fundraising staff to meet revenue and engagement goals.

The YMCA of Greater New York Association Office is seeking a Development Specialist to support the Fund Development team by ensuring accurate gift processing, timely donor acknowledgment, and efficient fundraising operations across the Association and branches. This role plays a critical part in maintaining data integrity, supporting donor stewardship, and enabling fundraising staff to meet revenue and engagement goals.

• Retirement benefits
• Medical benefits
• Paid time off
• Free YMCA membership
• and more!
• Benefit eligibility is determined by an individual’s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work.
• for more information.

• Bachelor’s Degree or equivalent work experience required.
• One (1) - three (3) years of experience in nonprofit development, fundraising operations, donor relations, or a related administrative role.
• Foundational knowledge of fundraising operations, including gift processing, acknowledgments, pledges, and donor stewardship.
• Working knowledge of Salesforce, Salesforce NPSP, or a comparable CRM/database system.
• Experience with data entry, record maintenance, and basic reporting with a high level of accuracy.
• Strong attention to detail and organizational skills, with the ability to manage multiple priorities and deadlines.
• Ability to handle sensitive donor information with discretion and professionalism.
• Clear written and verbal communication skills for internal coordination and donor-facing correspondence.
• Desire to be part of a dynamic, fast-paced, collaborative, results-oriented team.
• Strong customer service mindset and commitment to positive donor experiences.
• Demonstrated reliability, adaptability, and willingness to learn new systems and processes.
• Healthy appreciation for the Y’s mission.

• Process and post gifts in Salesforce (checks, online gifts, pledges, adjustments).
• Maintain gift trackers, inventories, and reconciliation logs.
• Produce daily gift reports and weekly YTD fundraising summaries.
• Generate tax receipts, acknowledgments, postcards, and donor letters per IRS and YMCA guidelines.
• Manage pledge reminders and ensure accurate fulfillment and recording.
• Support fundraising events (invoicing, receipts, RSVPs, printing, invitations, logistics).
• Manage and update website fund development pages.
• Build and pull donor lists for appeals, stewardship, and targeted outreach.
• Manage Classy pages and operations, including setup, testing, reporting, and troubleshooting.
• Coordinate newsletter and email distribution lists with Annual Fund (Y’s Works).
• Serve as a Salesforce resource for Fund Development (data entry, updates, reports).
• Respond to branch and RGO requests, including Board of Managers updates and staff training sessions.
• Support RGOs, Annual Fund, and leadership with data pulls, mailings, and list prep.
• Manage Fund Development team supply inventories.
• Coordinate and support direct mail campaigns, including list prep, vendor coordination, and mail drops.
• Manage the donor relations inbox and respond to donor inquiries in a timely manner.