Family Advocate for Family Enrichment Center

Location: New York

THE ORGANIZATIONJacob

A. Riis Neighborhood Settlement (Riis Settlement), a community-based non-profit organization offering comprehensive services to the youth, adults, older adults, immigrants and families of Western Queens, is dedicated to civic engagement and organizing as integral to our mission “to build and strengthen underserved communities and act as a catalyst for change.” For more information about Jacob A Riis Neighborhood Settlement, please view our website ssettlement.org.

ABOUT THE FAMILY ENRICHMENT CENTER (FEC)
Supported by funding from the New York City Administration for Children Services (ACS) and the Division of Child and Family Well-Being (CFWB), the Family Enrichment Center (FEC) in Astoria will create a welcoming environment where community members can come together. The center offers a safe space for residents to connect, learn, and access essential resources for the betterment of families and individuals alike.

Serving as a hub for support, FECs not only reflect the unique essence of the neighborhood but also provide direct assistance and valuable resources. What makes FECs special is their focus on community involvement; families actively participate in shaping the centers' activities and initiatives. By fostering connections and empowering residents, the FEC will contribute to the overall well-being and resilience of the Astoria community.

JOB SUMMARY The FEC Family Advocate will be dedicated to cultivating strong relationships with FEC staff, community partners, and key stakeholders. This role is pivotal in ensuring effective collaboration and support for families served by the FEC. Success in this position hinges on an engaging and empathetic communication style. By building these essential connections, the Family Advocate will help enhance the support network and resources available to families, furthering the FEC's mission to empower and uplift the community.

JOB RESPONSIBILITIESMajor Duties and Responsibilities Responsible for supporting the daily operations of the FEC, including co-developing and implementing programs, offering direct advocacy for members, making referrals, and establishing a warm and inviting community space.

Greet new arrivals, proactively seek out volunteers, and make sure they feel like valued team members.

Organize, assist, and work alongside a team of local parents to host monthly events.

Coordinate communication and collaboration with community partners to enhance program offerings and resources.

Assist in tracking and reporting on program outcomes and member satisfaction to ensure continuous improvement and effective service delivery.

STATEMENT OF SKILLS, KNOWLEDGE AND ABILITIES:

An Associate’s Degree in social work, public policy, education, public administration, or related field; and/or equivalent experience.

Bilingual preferred (English and Spanish, Mandarin, Greek, or Bengali)
Lived and/or worked in Astoria or western Queens area preferred.

Strong interpersonal skills to connect with and engage children, youth, and families.

Experienced in data entry, generating reports, and making data-driven program decisions.

Excellent organizational skills with experience in event planning or a similar capacity.

Warm, outgoing, and enthusiastic, with the ability to positively impact diverse groups.

Team oriented, skilled at engaging commitment and promoting cooperation.

Experience in community organizing, political campaigns, and customer service.

Benefits:

Generous Paid Time Off package of 12 holidays, 12 sick days, 10 days of vacation, and 6 personal days.

Retirement plan with 50% employer match up to 6% of total salary

Student Loan Assistance and Education Assistance Health, Dental, Vision, and Life InsuranceEAP Services Jacob

A. Riis Neighborhood Settlement is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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