CCE of Albany County Community Specialist – Voorheesville, NY

Association Program Coordinator II

The Community Specialist supports Cornell Cooperative Extension of Albany County educational programs, primarily helping community members navigate the Home Energy Assistance Program (HEAP) application and eligibility processes. This role is well suited for someone who is patient, compassionate, organized, and comfortable working with vulnerable people who may be experiencing difficult circumstances. This position requires attention to detail and the ability to work independently and calmly with program participants.

The Community Specialist will work as part of a team to assist program participants both in person and over the phone. Primary responsibilities include explaining program requirements, aiding with the application process, maintaining accurate, confidential records and making referrals to other programs and organizations when appropriate.

The Community Specialist also assists with outreach events, a summer youth employment program, and other CCE programs and initiatives as needed. The position works collaboratively with CCE Albany staff and helps connect participants with Extension resources and programs. This is an on-site position based in Voorheesville, NY.

We firmly believe in work-life balance and provide generous paid time off. This position is full-time. Compensation is paid at the rate of $25.05 per hour and includes 21 vacation days, 14 holidays, 3 personal days and 12 sick days annually. Mileage for work related travel is reimbursed. Excellent benefits package includes health insurance, dental insurance, NYS Retirement (NYSLRS), and much more.

Application Instructions

Enter your full name, full address, email, and phone number(s) in the My Information section.

Upload a cover letter, resume, and contact details for at least three references (including one current or former supervisor or teacher). In the My Experience section, use the Select Files button to search for files or use the Drop Files Here box to drag documents into your application. If you plan to upload more than one document, please click the Upload icon for each additional document.

If you would like to add or update documents to your online application after submission, please contact Jim McNaughton, Association Lead Human Resources Manager, via e-mail.

External applicants (including employees of other Cornell Cooperative Extension Associations): see Applying for a Job with Cornell Cooperative Extension External Candidate for additional guidance.

Internal applicants (current employees of the hiring CCE Association): apply through your Workday account.

All applications must be received on-line by 11:59 pm on August 28, 2026. Position closing dates may change based on Association needs.

Required Qualifications

• Bachelor's degree. An Associate's degree plus 2 years related experience may substitute for a bachelor's degree.
• Experience relevant to the role of the position.
• Ability to meet the frequent travel requirements associated with this position. A valid NYS driver's license with the ability to drive and driving record acceptable for agency insurance coverage are required.
• Ability to work flexible hours, which may include occasional evenings and/or weekends.
• Ability to effectively coordinate and deliver assigned programs and meet program goals and data reporting requirements.
• Technology Skills
  - Microsoft Office suite, internet, and program related software.
• Communication Skills
  - Ability to effectively communicate verbally and in writing.
• Work Environment – In addition to the Working Conditions; the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. This position works in a typical office environment and regularly works in community-based settings. In addition, the position regularly lifts, moves, or transports program related materials and equipment.

Preferred Qualifications

• Knowledge of community resources that support vulnerable populations.

Position Responsibilities & Essential Functions

Program…