Director, Donor

Summary:

Help shape meaningful donor experiences that strengthen relationships, inspire generosity, and connect supporters directly to the ASPCA's lifesaving work for animals.

The Advancement department builds and sustains philanthropic support that enables the ASPCA to advance its mission of improving the lives of animals nationwide. Through fundraising, donor relations, stewardship, and engagement initiatives, the team creates opportunities for supporters to deepen their connection to the organization's impact and future goals.

The Director, Donor Experience designs and executes strategic donor engagement opportunities that deepen relationships with the ASPCA's most dedicated supporters. This role develops and manages a year-round portfolio of virtual and in-person experiences, including tours, educational programs, stewardship events, and customized donor engagements. Working closely with frontline fundraisers, program teams, senior leaders, and external partners, the Director creates polished and meaningful experiences that showcase the ASPCA's impact while strengthening long-term donor engagement and support.

• Director, Donor Experience reports directly to the Senior Director, Donor Relations & Experience and has no direct reports.

• This is a hybrid position and will require occasional commuting to an ASPCA office and event locations as needed.
• Ability and willingness to travel up to 20% annually, as needed.
• Ability and willingness to work evenings and weekends as needed to support donor events and stewardship activities.

Compensation

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity,market demandsor budgeted amount for the role. The target hiring rangeis fornew hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience.

The expected hiring salary range for this roleisset forth belowandmay be modified in the future.

• The target hiring range for this role is $120,000 - $128,000

At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and  benefits include, but are not limited to:

• Affordable health coverage, including medical, employer-paid dental and optional vision coverage.
• Flexible time off that includes vacation time, paid personal time, sick time, bereavement time, paid parental leave, and 10 company paid holidays that allows you even more flexibility to observe the days that mean the most to you.
• Competitive financial incentives and retirement savings, including a 401(k) plan with generous employer contributions — we match dollar-for-dollar up to 4% and provide an additional 4% contribution toward your future each year.
• Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more.

Responsibility buckets are listed in general order of importance, and include but are not limited to:

• Develop and manage a year-round portfolio of donor engagement experiences, including facility tours, briefings, educational programs, virtual events, and stewardship opportunities.
• Design innovative donor experiences that highlight the ASPCA's programs, expertise, and mission impact while recognizing donor generosity.
• Identify and pilot new donor engagement concepts that reflect evolving donor interests, expectations, and stewardship best practices.
• Maintain a strong understanding of ASPCA programs, priorities, and donor interests to create meaningful engagement opportunities.
• Monitor industry trends and best practices in donor stewardship, hospitality, and event management to continually enhance donor experiences.

• Lead…