Outreach Specialist

Min

USD $20.23/Hr.

USD $20.23/Hr.

• SCOPE OF ROLE :

The Homebase Outreach Specialist is responsible for conducting comprehensive outreach and engagement activities across the borough of Manhattan for the S:

US Homebase program. This includes presentations, in-person and virtual event participation, distribution of program materials, stakeholder engagement, client recruitment, and a variety of other tasks to support community access to S:

US services and Homebase’s supports. The Outreach Specialist aids in the screening, enrollment referral and enrollment functions of the program and supports the service delivery and community engagement efforts of S:

US.

• ESSENTIAL DUTIES & RESPONSIBILITIES :
• Conduct program outreach and community related activities to increase referral base and community visibility.
• Provide outside presentations to network and further develop referral sources.
• Promote linkages with other service providers that will help participants obtain and maintain housing stability.
• Participate in various consortium and community meetings across Manhattan.
• Conduct initial pre - screen ing and assessment s for prospective program participants.
• Maintain logs of outreach activities.
• Complete monthly reports as required .
• Cultivate, develop and maintain productive relationships with referral agencies.
• Attend interdisciplinary team meetings, case conferences, various meetings and outside events as assigned by supervisor.
• Support engagement efforts with the broader team of landlords and other partners, cultivating new housing resources for Homebase clients within appropriate .
• Update the resource book for staff.
• Promote linkage development and monitor the effectiveness of partnerships with other service providers.
  
  Cultivate, develop and maintain productive relationships with referral agencies .
• Actively participate in internal and external training programs and committees
• Follow-up with households to assess their ongoing employment and housing stability needs.
• Assist program management in regular participant record reviews.
• Document all services in compliance with agency standards.
• Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings .
• Respond to information requests from internal S:
  
  US staff.
• Assist with accreditation reviews, monitoring visits and program audits.
• Responds to stakeholder needs promptly, accurately and with courtesy and respect . Model appropriate behavior . Represent the agency in a positive and appropriate manner .
• Complete other duties as assigned by management

• REQUIREMENT S :

• High School diploma or GED required .
• At least two years ’ working experience in the human services field or related area
• Solid knowledge of community resources and services .
• Excellent verbal and written communication skills, good presentation skills
• Good i nterpersonal skill set, able to work independently and still function as part of a multi - disciplinary team
• Strong computer skills and knowledge of Microsoft Office applications.
• Staff member will be expected to conduct fieldwork and travel in NYC up to five days per week.
• Ability to travel via public transportation.
• Ability to lift 25 pounds of outreach flyers and materials is necessary.
• Ability to commit to o ccasional work and events outside of business hours.

• Working knowledge of homelessness prevention services a plus
• Qualified applicants will be committed to the mission and values of S:
  
  US, with an understanding of the issues facing the people we serve .

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