Specialist, Lifesaving Outcomes

Specialist, Lifesaving Outcomes - New York, NY

The Best Friend's Mission is to do nothing short of making history by bringing about a time when there are No More Homeless Pets. Our goal is that every animal shelter in every community in the country be no kill.

The fact is, we have a great culture, populated by fun, dedicated, and brilliant people. But we're always looking for talented people who can help us make history, and that's where you come in.

Location: 307 West Broadway, New York City, NY 11206

Hiring Range: This position’s hiring range is anticipated to be $24.00 to $26.00 per hour, depending on experience, plus great benefits!

Summary: Lifesaving Outcomes Specialists are responsible for the daily functions and growth of lifesaving outcome programs including adoptions, transports/transfers and foster care of animals in our program locations. These Specialists act with urgency to accomplish important tasks and play a direct role in achieving Best Friends Animal Society’s no-kill mission and organizational success. While this role includes responsibilities in all outcome-focused programs, these specialists receive intensive assignments in a program related to behavior, training, and enrichment for both dogs and cats.

Essential Duties and Responsibilities:

• Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers as well as to the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict.
• Build enrichment, training and animal management capabilities for the animal care teams, fosters and volunteers through one-on-one coaching and group class work; assisting with specific situations as identified by animal care leadership, with the goal of reducing length of stay and increasing positive outcomes.
• Work collaboratively with staff, volunteers, and fosters to identify individual animals in our program who need additional enrichment or behavioral support and proactively strategize solutions. Develop and implement appropriate training and enrichment plans with the goal of supporting successful adoption and retention. Empower staff, volunteers, and fosters to enhance their ability to provide behavioral support for animals in our program, both at the lifesaving center and in foster care, as well as provide appropriate post-adoption behavioral support.
  
  Ensure all necessary behavioral documentation, including behavior plans, recommendations, and disclosures, is accurate, current, and accessible to staff, volunteers, and the general public.
• Work collaboratively with and assist Best Friends’ team members in all areas of community outreach and engagement and operations to develop, evolve, and implement efficient processes to achieve lifesaving goals; follow policies, procedures, and task lists, including accurate and timely communications, work completion, data entry, and record keeping.
• Work directly with and support volunteers on all aspects and protocols of lifesaving care and outcome programs, including program protocols, cleaning protocols, specific animal behavior and care, animal handling, transportation requirements and procedures, data entry, and communications with the goal of maximizing meaningful volunteer contributions.
• Lead and empower volunteers and volunteer teams in support of community outreach programs with the goal of utilizing volunteers to the greatest extent possible to expand Best Friends lifesaving capacity; particularly with behavioral support and onsite enrichment for…