Nursing Quality Specialist - Nursing Quality

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. It is a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values.

We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

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We have an exciting opportunity to join our team as a Nursing Quality Specialist - Nursing Quality. In this role, the successful candidate supports departments of nursing quality and safety programs. Provides quality improvement facilitation and support for nursing staff and multidisciplinary teams undertaking improvement initiatives. Assists Director of Nursing Quality with assessment of the learning needs of nursing staff as they pertain to quality and performance improvement;

assists with the provision of education and mentoring in the methods and tools of rapid cycle and continuous quality improvement. Participates in monitoring of regulatory compliance, identifies opportunities for improvement, and assists patient care units with development and implementation of improvement strategies. Participates in occurrence reviews, complaint investigations, RCAs, FMEAs and assists in facilitation of the corrective action plans with nursing leadership and staff.

Assists with benchmarking activities with the National Database for Nursing Quality Indicators (NDNQI), University Health system Consortium (UHC) and other organizations as appropriate.

• Articulates understanding of nursing process, interdisciplinary collaboration, quality and performance management, patient safety, continuum of care concepts, customer service and healthy work environments.
• Identifies factors and participates in programs to promote satisfaction of staff, patient, families and other disciplines.
• Utilizes and communicates evidence based practice in the development of the quality & performance program of the Department.
• Participates in the annual evaluation of the Nursing quality and performance improvement plan.
• Stays abreast of trends and issues pertaining to nursing work environments and the Departments of Nursing strategic plan.
• Uses sound methodology in analyzing data, evaluating outcomes and driving excellence.
• Participates in leadership development programs in areas pertinent to expertise and interest.
• Maintains clinical and functional expertise.
• Supports evidence based practice by assisting nursing staff in development of process standards that are consistent with evidence based literature, regulatory requirements, and pertinent professional nursing standards.
• Supports Director of Nursing Quality in the provision of education to various levels of nursing staff in the use of performance improvement methodologies as applicable to nursing quality.
• Establishes collaborative relationships with nursing staff, leadership, medical staff, and other administrative staff.
• Participates as a member of various Nursing Councils and other hospital committees as appropriate. Functions as a respectful member of the healthcare team.
• Provides support for quality improvement teams including arranging meetings, providing minutes, managing project timelines, and preparing reports.
• Assists the Director of Nursing Quality and other nursing leadership in development of presentations, reports and publication of quality and safety program outcomes.
• Supports the Director of Nursing Quality with coordination of the Departments of Nursing Quality & Performance Improvement Council.
• Coordinates activities to promote compliance with all regulatory requirements.
• Supports unit based leadership by developing tools to monitor outcomes at the unit level.
• Assists unit based leadership in developing quality initiatives that reflect their specialty and that achieve evidence based practice.
• Participates in RCAs, FMEAs and assists in implementation and monitoring of corrective action plan.
• Assists in review and evaluation of occurrences related to nursing care reported through the electronic occurrence system and patient complaints related to nursing care.
• Assists with review and development of interdisciplinary and interdepartmental structure standards, process and outcome standards in conjunction with other nursing leadership.
• Demonstrates understanding and implications of nurse-sensitive quality and other clinical indicators.
• Demonstrates understanding of the value of professional nursing, the conceptual framework in which it is practiced, and the features of an organization that attracts and…