RN Patient Flow Coordinator

Position Summary

RN Patient Flow Coordinator (Full‑time, Days) – LCMC Health at UMC Campus

The RN Patient Flow Coordinator is responsible for coordination and communication of transfer requests for LCMC Health Adult Hospital Market (AHM) facilities using problem‑solving, critical thinking, and excellent customer service skills. This professional will act as a facilitator and decision‑maker while applying nursing knowledge as a foundation for placement decisions and communications. The role also supports bed planning and throughput facilitation at designated LCMC Health Adult Hospitals.

• Serve as the “point person” to facilitate incoming transfers/transports and maintain communication with all parties, including attending/accepting MD and referring facility.
• Use problem‑solving skills to determine the best course of action, satisfying the patient and referral health‑care team and optimizing communication with the appropriate physician.
• Utilize nursing experience and education as foundations for gathering accurate clinical data to assure appropriate and prompt transfer and placement of the patient.
• Document, track, and coordinate logistics for hospital transfers and bed planning.
• Establish and maintain a high degree of awareness and knowledge of the hospital’s medical staff, services and programs.
• Maintain professional and technical knowledge through continuous education and accept new assignments, performing additional duties as requested.

• 3 years of experience in inpatient nursing / call center / critical care / ED

• American Heart Association Basic Life Support/CPR
• Licensed Registered Nurse through the Louisiana State Board of Nursing

• Basic nursing skills with a high level of critical thinking ability
• Excellent customer‑relationship skills, including telephone and personal communication with all customer groups (physicians, administrators, nurses, case managers, and other team members)
• Proficient in hospital computer systems for accurate data collection, monitoring, and evaluation

This position does not formally supervise employees.

Nights.

LCMC Health is an equal‑opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.