Surgical Scheduler

About the Role

The Surgery Scheduler is responsible for accurate scheduling of surgeries as directed by physicians, ensuring that all patient demographic information is obtained correctly at the time of surgery. The role spans surgeries at various hospitals and surgical centers, serving as liaison among the hospital, patient, and physician.

• Schedule patients accurately and efficiently for all surgical procedures requested by physicians, including pre‑ and post‑operative appointments and testing.
• Provide patients with all necessary procedure information—diet or preparation instructions, insurance details, dates, times, and locations—through verbal, written, or electronic communication; arrange interpreter services or other accommodations as needed.
• Communicate effectively and courteously with patients, staff, physicians, and external sources.
• Organize work for efficiency and problem‑solving related to surgery scheduling and its impact on physicians and the clinical office.
• Collaborate with other schedulers to maximize utilization and meet department goals.
• Serve as contact for hospitals, surgery centers, and physicians regarding schedules, procedures, or concerns while sharing information with managers, supervisors, co‑schedulers, and physicians.
• Stay up‑to‑date on all insurance requirements, request prior authorizations, verify benefits, and document insurance status in Medent.
• Document scheduled surgeries in Medent chart messages and the Surgical Book Planner, including surgery details, location, time, case length, confirmations, prep and special instructions, equipment needs, pre‑testing locations, and provider contact information.
• Verify demographic and insurance information entered in Medent and ensure pre‑certification and referral requirements are met.
• Ensure all scheduled clearance and tests are completed, results received, and sent to surgical charts as required by each hospital or surgery center.
• Reschedule or cancel surgeries and post‑op appointments in a manner that minimizes inconvenience to patients, notifying the correct hospital or surgery center.
• Maintain accurate daily physician surgery schedules.
• Maintain knowledge of urological procedures and facility requirements.
• Represent U.S. Urology Partners professionally in appearance, communication, and patient confidentiality.
• Perform other duties as assigned.

• High School Graduate or GED.
• Minimum of three years of surgery scheduling experience.
• Medical Assistant Certification or Certified Nursing Assistant certification (preferred).
• Reasoning ability: solve practical problems and interpret instructions in written, oral, diagram, or schedule form.
• Computer skills: thorough knowledge of computer information systems.
• Physical demands: ability to stand, walk, sit, use hands, lift up to 10lb routinely and occasionally up to 25lb.
• Work environment: professional office setting with standard office equipment.

We offer competitive hourly compensation ranging from $15.00 – $22.00 per hour based on experience, education, and geographic location. The benefits package includes comprehensive medical, dental, and vision plans; HSA/FSA; 401(k) matching;
Employee Assistance Program (EAP); and additional wellness resources.

U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.