Personal Care Aide

Job Type

Full-Time

Pay Rate

$18.50

Position Hours

35

FLSA

Nonexempt

Reports To

Property Manager

EEO

Service Workers

Our Story

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low-income older persons, many of whom live with mental illness and/or have experienced homelessness.

The Person al Care Aide (PCA) provides hands‑on assistance with Activities of Daily Living (ADLs) to older adults and/or residents with disabilities living in a nonprofit senior/supportive housing setting. The PCA supports residents’ safety, dignity, independence, and comfort through person-centered care, clear communication, and reliable service delivery. This role follows an individualized care plan and works under the direction of a Social Worker II.

This is a full‑time, onsite role (5) days a week.

• Assist residents with bathing/showering, toileting/incontinence care, dressing/grooming, and oral hygiene while maintaining privacy and dignity.
• Help with eating/feeding as needed, following diet orders and safety guidelines (e.g., aspiration precautions if applicable).
• Observe and promptly report changes in resident condition (skin integrity, appetite, mobility, mood, confusion, pain, safety risks).
• Follow infection control practices (hand hygiene, PPE as required), universal precautions, and safe disposal of contaminated materials.
• Maintain a safe environment; identify fall risks and notify the supervisor of hazards or concerns.
• Complete timely documentation (care notes, task checklists, service logs) per policy and program requirements.
• Always follow confidentiality requirements and professional boundaries.
• Communicate respectfully with residents and families (as appropriate) and coordinate with nursing, social services, and building staff.
• Participate in shift handoffs, in-service trainings, and care plan updates; follow directions from the supervising clinician.
• Support person-centered goals that promote independence, choice, and resident engagement.

• Demonstrated ability to provide respectful, hands‑on personal care with attention to dignity and resident preferences.
• Knowledge of safe transfer techniques, body mechanics, and basic infection control practices.
• Ability to observe, document, and communicate changes in condition clearly and promptly.
• Compassionate, reliable, and calm under pressure; able to respond appropriately to emergencies.
• Ability to follow written care plans and verbal instructions accurately.
• Basic English communication skills (verbal and written) sufficient for care documentation; bilingual skills a plus based on resident needs.
• Basic technology skills (mobile timekeeping, electronic visit verification or similar, as applicable).

• High school diploma or GED preferred (may be required by funder/regulation).
• Highly Preferred:
  One of the following (as applicable to your program/state requirements):
• Home Health Aide (HHA) certification (state‑approved), and/or
• Personal Care Aide (PCA) certification or completion of an approved training program
• CPR/First Aid certification preferred (or willingness to obtain within a specified timeframe).
• Minimum 1 year experience aiding older adults or individuals with disabilities preferred (home care, assisted living, supportive housing, nursing home, hospital, etc.).
• Experience working with dementia, mobility limitations, and/or chronic health conditions strongly preferred.

• Primarily on‑site in resident…