RN Team Leader Ambulatory Care - Surgical Clinic

The best thing about this role

Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.

Under the direction of the Clinical Nurse Supervisor, Operational Manager, and Medical Director/Chief;
The RN Team Leader provides unit-level leadership and oversight to nursing staff ensuring quality patient care. The RN Team Leader supports staff performance, regulatory compliance, patient safety, staff development, unit operations, and adherence to policies and procedures. The RN Team Leader is responsible for coordinating daily clinical workflows, and assisting in the development of systems that maximize patient experience and provider efficiency.

• Works with the Supervisor/Manager to assure the appropriate application of the nursing process.
• Assists in the orientation, training and documentation of new clinical staff.
• Works directly with the Nursing Supervisor to assess and meet continuing education needs and requirements for self and nursing staff.
• As necessary, functions in a staff nurse capacity as needed to ensure quality patient care and safety, as observed by supervisor.
• Works directly with Nurse Supervisor and / or the Clinic Operations Manager to implement Performance Improvement and Risk management activities and practices.
• Attends divisional staff and provider meetings with the exception of scheduled time off, presents agenda items as requested by supervisor.
• As delegated, makes clinical assignments, monitors performance, sets work schedules and arranges coverage
• Responsible for the daily assignment for all nursing personnel, drafts work schedules, arranges coverage as measured by Nursing Supervisor, staff and provider feedback.
• In collaboration with the Nurse Supervisor and / or the Clinic Operations Manager, assists with UKG management; monitoring punches, overtime, PTO and sick time.
• Provides insight as it relates to approving/denying requested time off to align with staffing demand/schedules.
• Monitors workload, adhering to Staffing to Variable Demand guidelines (Policy #: HR-NC-BHN-018) as observed by manager/supervisor.
• Independently solves staffing problems, keeps manager/supervisor informed of situations beyond his/her resources, as observed by manager/supervisor.
• Provides feedback on performance evaluations of clinic RN’s, LPN’s, MA’s and MOA’s based on information provided by peers, providers, and clinic manager/supervisor. Provides input for evaluations as requested on time with 100% compliance, as reviewed by manager/supervisor.
• Assists with interviewing candidates for open nursing positions.
• Assists in the development of proposals for improved efficiency, productivity or expansion of nursing services, offers workable suggestions with follow through, as observed by manager/supervisor.
• Assists in the development of effective interdepartmental working relationships, to ensure smooth, efficient patient care systems.
• Sets an example in work performance and team building attitudes, concern for patients and support of clinicians by maintaining a positive interpersonal attitude and demeanor, as observed by manager/supervisor.
• Acts as a first contact for patient complaints as they relate to clinical issues and problem solves within the delegated authority provided.
• Works with Nurse Supervisor to assure compliance with all outside accrediting and regulatory agency codes and standards, as observed by manager/supervisor.
• Maintains unit logs and tracers ensuring documentation meets organizational,…