Quality Navigator (Registered Nurse) - Jamaica Estates & Valley Stream

Careers at Advantage Care Physicians:
At Advantage Care Physicians, our providers and care teams reflect our commitment to population health. Improving the health of our patients is our goal; keeping our patients healthy is our commitment. Using our state-of-the-art electronic medical record (EMR) system, our providers, care teams, and practice administration staff work together to deliver high-quality, comprehensive and convenient care to our patients.

To protect the health and safety of our workforce, members, patients, and the communities we serve, Advantage Care Physicians require all new employees to be fully vaccinated for COVID-19. Exemption/reasonable accommodations may be granted because of
1) a qualifying medical condition or disability that makes getting the vaccine unsafe for the individual, or
2) objection on the basis of sincerely held religious beliefs and/or practices.

Advantage Care Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us.

• The Quality Navigator serves as an embedded clinical quality resource within assigned provider practices to improve Medicare Stars, HEDIS, QARR, and value-based care performance outcomes. The role partners directly with providers, office leadership, care management teams, and interdisciplinary stakeholders to identify and close care gaps, optimize chronic disease management, improve patient engagement, support care transitions, and drive practice-level quality improvement initiatives.
  
  The Quality Navigator utilizes clinical expertise, analytics, and performance data to improve member outcomes, enhance patient experience, and achieve organizational quality goals

• Support quality improvement initiatives to enhance clinical outcomes and care delivery.
• Ensure adherence to preventive care and clinical guidelines across assigned measures.

Apply knowledge of HEDIS, QARR, and Stars specifications to guide interventions.

• Identify and prioritize patients with care gaps using analytics, registries, and HEDIS checklists.
• Execute proactive telephonic and digital outreach to drive preventive and chronic care adherence.
• Provide clinical support for care gap closure (e.g., hospital follow-up) and document in Epic.

Track and analyze outreach outcomes to inform quality improvement efforts.

• Reinforce best practices in communication, education, and follow-up.
• Ensure timely follow-up to improve continuity of care and patient satisfaction.

Identify and address drivers of CAHPS performance at the practice level.

• Identify high-risk/high-utilizing patients and support care coordination to reduce avoidable ED/IP use.

Support transitions of care and post-discharge outreach to reduce readmissions

• Partner with providers and interdisciplinary teams to support care delivery.

Connect patients to community resources to improve access and outcomes

• BSN required
• Current Licensure as an RN in NYS

• Minimum of 2 years of clinical experience
• Minimum of one year in an ambulatory setting
• Experience in Medicare Advantage, Managed Care, Population Health, Quality Improvement, Care Management, or Value-Based Care
• Experience supporting HEDIS, QARR, Stars, NCQA, or quality improvement programs.
• Knowledge of chronic disease management and care coordination principles.
• Experience working with EMR systems and population health platforms.
• Strong analytical, communication, and patient engagement skills.

• Requisition :
• Hiring Range: $81,000-$96,900

At Advantage Care Physicians, we prioritize transparency in our compensation practices. We provide a good faith estimate of the salary range for potential hires, which is based on key factors such as role responsibilities, candidate experience, education and training, internal equity, and market conditions. Please be aware that this estimate doesn’t account for geographic differences related to your work location. Typically, new hires may not start at the top of this range, as compensation is tailored to each individual's circumstances.

For union positions, salaries will be determined according to the collective bargaining agreement. Join us at Advantage Care Physicians, where your contributions are valued and supported by fair compensation.

We value the diverse backgrounds, perspectives, and experiences of our workforce. As an equal opportunity employer, we consider all…