Advance Practice Practitioner Lead

JOB DESCRIPTION Why Join Grace at Home?

Grace at Home is a provider-led, community-based health and care partner dedicated to improving the health and well‑being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in‑home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes.

By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.

Reporting to the Regional Chief Medical Officer, the APP Lead is responsible for training and day to day management of Nurse Practitioners (NPs), Physician Assistants (PAs), and RN’s, ensuring effective collaboration, proper clinical management, documentation of visits, and high‑quality patient care delivery to Grace at Home family members. This role involves team leadership, performance monitoring, overseeing an interdisciplinary team to meet organizational goals, improve member outcomes, and provide exceptional patient care.

The assistant manager will also manage processes to ensure members, and their families, receive timely and effective navigation support, both telephonically and in the field. This position is accountable for ensuring Grace at Home is positioned to innovatively deliver on its promise. They should embody Care at Home’s core values, including,Trusted, Empathetic, Committed, Humble, Creative and Community‑Minded.

• Mentor clinical team members, providing clinical guidance, regular performance evaluations, constructive feedback, and supporting professional development. Administrative time accounts for 0.4 FTE of the APP Lead’s time
• Implement evidence‑based practices and clinical protocols.
• Monitor and evaluate patient care delivery to maintain high standards of quality and safety.
• Ensure staff schedules optimize productivity, meeting patient care needs, maintaining high standards of care and safety in compliance with regulatory requirements.
• Address and resolve patient or staff concerns promptly and professionally.
• Coordinate orientation and continuing education for clinical staff, promoting opportunities for professional growth.
• Serve as a liaison between clinical staff and administrative leadership.
• Participate in interdisciplinary team meetings to enhance patient care coordination.
• Ensure all staff adhere to regulatory standards, including HIPAA and OSHA requirements.
• Maintain accurate documentation of clinical activities, training, and compliance records.

• Conduct patient visits in‑person in the patients' homes and/or via telehealth maintaining a patient panel equivalent to 0.6 FTE
• Address and resolve patient concerns promptly and professionally.
• Collaborate with business partners such as Home Health and Hospice agencies, assisted living facilities, Primary Care providers, Specialists, hospital staff and other preferred partners.
• Collaborate with multiple care disciplines such as RN’s, and cross functional team‑members to provide high‑quality care.
• Will participate in after hours on‑call coverage rotation and rotating evening a weekend patient care coverage.

• Education/
  
  Experience:
  
  Master’s degree in nursing or related science field required
  • Certification/Licensure:
    Active and unrestricted NP license required
• Clinical:
  Must have 2+ years of strong leadership and management experience in a clinical setting; community‑based…