Veterinary Receptionist - Part-Time

Welcome to Richmond Valley Veterinary Practice, a cornerstone of the Staten Island community where patient care and team collaboration are paramount. We are deeply proud that the community recognizes our commitment, evidenced by our excellent Google rating of 4.8 stars. When you join our practice, you become part of a supportive and highly respected environment dedicated to medical excellence. This is your opportunity to practice progressive veterinary medicine alongside dedicated professionals who are focused on helping you succeed every day.

As part of a larger network of veterinary hospitals, Richmond Valley offers unparalleled support for your professional development. We believe in investing in our teammates, providing robust programs designed to help you achieve your career aspirations, whether you are pursuing credentialed technician status or aiming for leadership roles. Veterinarians have direct access to internal specialty consultations, ensuring that complex cases receive expert input without delay.

We prioritize a workflow that allows all teammates to concentrate on quality patient care and do your best work, supported by educational resources that encourage continuous growth.

The standard of medicine at Richmond Valley Veterinary Practice is high, emphasizing evidence-based care and comprehensive diagnostics. While we maintain a locally focused environment, you benefit from the resources of a wide-ranging professional community. We support protocols that allow for advanced diagnostics and treatment planning, encouraging doctors to pursue complex medical and surgical cases. We actively support education and training, ensuring that our technical and medical teammates are continually improving their skills and capabilities.

This collaborative environment ensures that you have the resources and freedom necessary to deliver exceptional patient outcomes.

Your new home is Staten Island, the greenest borough of New York City, offering a unique blend of urban accessibility and suburban tranquility. Known for its ample parks, beautiful waterfront views, and thriving cultural scene, Staten Island provides a fantastic quality of life. You have easy access to the excitement of Manhattan via the iconic ferry while enjoying the benefits of a close-knit community atmosphere.

This location offers the perfect balance, allowing you to establish deep professional roots within a dedicated practice while enjoying the immense opportunities that only the New York City region can provide.

Job Description

Richmond Valley Veterinary Practice is seeking experienced Veterinary Receptionist (Customer Service Representative) to join our incredible team. We are a busy small animal practice located in the Tottenville section of Staten Island. This is an easy commute from New Jersey as we are 5 minutes from the Outer Bridge Crossing. Out of state candidates are encouraged to apply.

Candidate must have a flexible schedule, exceptional client relation skills, be a team player, and be able to multitask. Applicant must also be self-motivated and dependable. We prefer a candidate that is dedicated to the Veterinary field and is looking for a long-term career opportunity. Experience in the veterinary field is required for this position.

We are a full-service veterinary hospital. Days, nights, and weekend shifts are required for this position. Full time and part time positions available.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative,…