Area Medical Director- Long/North NY Job New York New York USA,Outdoor/Nature/Animal Care

Position Purpose

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do. Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services. Let’s Go! Own & Commit.

We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

All hospital staff is responsible for fostering an environment in which:

the patient’s needs always come first
every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience
contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible
exceptional teamwork and commitment to shared goals benefits the entire organization

Listed are the essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the job. The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation:

Lead and provide management to all hospitals in assigned area to drive hospital growth and deliver performance objectives

Manage, develop, and provide mentorship to hospital veterinarians and hospital medical leaders through hands‑on evaluation and coaching, as well as provide as needed medical support to any relief doctors who provide doctor services

Provide In‑hospital evaluation for improvement hospital flow and efficiencies

Act as the primary medical point of contact for all Petco owned hospitals within assigned area and ensure compliance with hospital policies and procedures and with local, state, and federal laws

Oversee and assure hospital radiation safety, regular equipment maintenance, and compliance programs are compliant

Partner with hospital DVMs and leaders to assure controlled substance compliance

Ensure all Vetco Total Care hospitals uphold all Petco standards, mission, and values

Partner with operational leadership to manage and support escalated client concerns, including but not limited to professional liability submissions and other escalated client concerns including the potential for small claims proceedings

Monitor and report veterinarian adherence to medical standards in the Petco Veterinary Hospital Medical SOPs

Review electronic medical records of direct reports regarding patient decisions and provide feedback and direction to associate veterinarians as a means to elevate patient care in our hospital

Review and analyze key metrics to improve veterinarian production

Ensure hospitals are maintaining a positive work environment that fosters efficiency, profitability, and partner retention

Practice high quality medicine on an as needed

In partnership with the Petco Talent Acquisition team, assist in the recruitment, interview, hiring, and onboarding process

In partnership with the Regional Medical Director and Area Operation Manager, support and manage the performance of the hospitals, prepare operating and capital budgets, and meet financial objectives and budget expectations

Frequently travel between area hospital locations with the potential of up to 20% of overnight travel (such as corporate office or conferences)

Other Duties and…

Area Medical Director- Long​/North NY

Area Medical Director- Long/North NY