Senior Program Assistant, Bureau of Health Promotion Justice-Impacted Populations

The Bureau of Health Promotion for Justice-Impacted Populations (HPJIP) in the Division of Mental Hygiene aims to reduce the negative social and health consequences of criminal legal system involvement through innovative policy and practice change. By centering community, addressing racial inequities, honoring lived experience, and elevating trauma-and-resilience-informed-approaches, we promote evidence-based best practices to address the needs of those disproportionately impacted by the criminal legal system.

Reporting directly to the Senior Director of Programs, the Senior Program Assistant will support operational workflows, cross-unit projects, and facilitate critical communications. This role requires a high degree of adaptability; the selected candidate should maintain schedule flexibility and travel between various office and program locations to provide direct, in‑person support and meeting facilitation.

Schedule:

Monday – Friday, 9:00 AM – 5:00 PM (35 hours/week; Travel required, with flexibility to ensure program needs are met) Full-Time / Exempt

• Manage projects (which may involve Programs Unit, Epidemiology Unit, Policy Unit, or community input) related to key strategic areas for the Bureau. These areas may include strategies to prevent and address legal system involvement, behavioral health issues, and other relevant topics.
• Conduct literature searches and investigate best practices, and care for individuals and communities with legal system involvement and behavioral health concerns; review and summarize articles and guidance documents.
• Consult and collaborate with various offices within the Division and Department as well as external partners in the community.
• Coordinate development of indicators, data collection and reporting for the bureau for Quality Performance Review, Mayor’s Management Reports, Office of Community Mental Health requests and other reports.
• On behalf of the Senior Director of Programs, delegate assignments to program supervisors and collaborate with them to ensure timely completion.
• Review data and work products of program supervisors to ensure they meet the expectations of the Bureau and Division.
• Develop and administer tools and tracking sheets to organize Programs workflows.
• Organize internal and external meetings in person, e.g., prepare agenda, meeting materials, and minutes; draft communications to meeting participants; ensure appropriate follow‑up on action items.
• Serve as Programs communication liaison, providing direct, hands‑on support across locations.
• Develop content for internal and external webpages for the Bureau programs; ensure consistent messaging across public‑facing materials.
• Collate, coordinate, assist with and conduct data collection, quantitative/qualitative data analysis and research to track all programming across both units for reporting purposes; develop and implement special projects to fill gaps in care as needed.
• Liaise with unit, divisional, and departmental offices for assigned projects.
• Draft reports, proposals, and presentations for internal and external distribution.
• Prepare the Senior Director of Programs for high level meetings through organized agendas, situational awareness, and presentation development.
• Manage special projects as needed including timely response to requests from internal and external parties such as the Executive Deputy Commissioner’s Office or City Hall.
• Work closely with Senior Director of Programs, to ensure program strategies are well‑documented and executed effectively.
• Flexibility in schedule, including working other shifts, weekends, staying later or coming in earlier as needed to meet shifting programmatic demands.
• Must travel between offices/work locations on a regular basis, promoting effective communication and providing direct support with programs.

• Bilingual capabilities with written and verbal fluency preferred to effectively communicate and support diverse population needs.
• Understanding of the NYC mental health system for persons with legal system involvement.
• Understanding of other agencies and systems in the legal system (e.g., courts,…