Manager Quality

Job Title: Manager Quality - MNR

Agency: Construction & Development

Department/DIV: Delivery/MNR

Reports To: Director, Quality

Work Location: 420 Lexington Avenue

Hours of Work: 8:30 AM to 5:00 PM or as required (7.5 HR/DAY)

Job Family: GEN

Grade: 00 6

Salary Range: $101,896 to $127,370

Deadline: Open Until Filled

The Quality Manager assures MTA C&D's compliance with quality-related processes, requirements, and best practices, and supports the effective implementation of MTA C&D ISO 9001 and other relevant certifications while defining and exemplifying a pervasive culture of quality.

• Develop and monitor Quality Assessment Programs to provide appropriate coverage of program/project assessment candidates to ensure ongoing and timely review of contractor and consultant compliance with quality requirements.
• Perform Business Unit quality activities, including participation in design reviews and review/development of quality specifications.
• Initiate and lead Quality Kick-off meetings with contractor and consultant personnel upon contract award.
• Develop quality documentation templates (QWPs, ITPs, NCRs, etc.) to provide contractor and consultant quality systems samples.
• Assure timely and complete review of contractor and consultant quality submittals (e.g., Quality Plans/Programs, Quality Work Plans, Inspection & Test Plans).
• Conduct field visits to provide oversight and feedback on contractor activities from a quality perspective.
• Resolve project quality issues.
• Coordinate Special Inspection services in support of business units.
• Support/input to Business Units for evaluation of Contractors and Consultants.
• Lead/direct team activities, including review of work schedules, activity worksheets, and reports.
• Works with C&D Corporate Quality personnel to identify and initiate improvements in C&D processes, requirements, and activities to ensure the successful execution of the MTA C&D Capital Program.

Bachelor's degree in Engineering, Architecture, Construction, Project Management, Transportation, or a related field. Must have a minimum of six (6) years of related experience.

• Excellent communication and interpersonal skills.
• Familiarity and hands-on experience with Quality concepts and processes, including ISO 9001.
• Focus and ability to deliver results, organizational effectiveness, and continuous improvement.
• Excellent team-building, listening, problem-solving, and prioritization skills.
• Proficient computer skills (Windows environment, Microsoft Office, People Soft, Oracle, etc.) and strong business administrative skills (presentations, report and letter writing, time management, etc.).

Based on the evaluation of education, skills, experience, and interview.

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.