Quality Assurance Manager

Job Description

Are You Ready to Make It Happen at Tate’s Bake Shop? Join our Mission to Lead the Future of Snacking. Make It With Pride.

You own the Quality, Food Safety and Compliance agenda from design to execution for Tate’s Bake Shop on Long Island, New York. You are directly responsible for leading the site’s Quality Assurance, Compliance and Sanitation teams comprised of salaried and hourly associates.

As the Quality Assurance Manager you oversee the execution and coordination of Tate’s quality and food safety agenda, from raw material receiving through the manufacturing process and into warehousing. You will need to consistently assess and respond to issues of product quality and compliance, with the primary purpose being to ensure a consistent, high-quality product that meets Tate’s standards and delights the consumer.

You are responsible for driving continuous quality improvement initiatives across the organization and must have a strong aptitude for both technical expertise and business acumen. Strong leadership including the ability to develop capability in teams is required.

• In conjunction with other departments, create and monitor Quality Control systems which assure that all in-process and finished goods meet established government, Mondelez and internal specifications, and are manufactured in accordance with all Food Safety measures.
• Provide leadership and technical assistance to operations and maintenance by aggressively managing food safety and compliance systems, instilling regulatory awareness and commitment.
• Perform fact‑based assessments/audits of manufacturing systems ensuring that all records, procedures, processing, packaging, and equipment are in compliance with all federal, state and other regulatory requirements.
• Lead all internal and external auditing activities and follow‑up, ensuring the plant maintains compliance to external standards.
• Ensure the required quality/regulatory training is maintained.
• Lead the site to achieve the quality goals and objectives, supporting the development of the Quality Improvement Plan, evaluating trends of key quality measures, identifying root causes of deviations and implementing effective corrective actions.
• Assist in the identification and achievement of facility quality KPIs through appropriate corrective/preventative actions and continuous improvement initiatives.
• Leverage quality systems to support operations in driving down sources of waste through the use of RCA tools and Statistical Process Control.
• Implement effective programs to instill an error‑prevention and continuous‑improvement mindset in all colleagues (in support of Total Quality and ISO philosphy).
• Ensure adequate support exists for necessary evaluation of raw materials, finished products, industrial hygiene studies and environmental sampling and testing.
• Provide overall direction related to HACCP systems, micro‑testing programs, sanitation and pest control, leveraging company functional experts for capability building.
• Ensure all customer feedback, including consumer and field complaints, is promptly investigated. Develop plans and controls to prevent recurrences and establish ongoing continuous‑improvement activities to deliver reductions in consumer complaints and ongoing process control improvements.
• Design and implement a people capability and development strategy focused on developing the teams’ technical, leadership and interpersonal skills.
• Provide quality support for plant projects and initiatives in the manufacturing environment.

• Quality and Food Safety Leadership, including strong regulatory experience and proven experience driving quality and food safety culture.
• Foundational knowledge of food manufacturing operations, sanitation and maintenance; clear understanding how regulatory compliance and quality impact each function of the business.
• Deep knowledge of compliance with FSMA, HACCP, and ISO‑22000 (FSSC) or similar program.
• Delivering risk‑based food safety programs to drive commercial outcomes, ideally within fast‑moving consumer goods environment.
• Driving food safety strategy across the business,…