Supervisor, Metrology

Supervisor, Metrology

Onsite;
Full‑Time;
Whitesboro, New York

• Recognize, exemplify and adhere to ICON's values which center on our commitment to People, Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes, adding value to our business and meeting client needs.
• Travel (approximately 0%) domestic and/or international.
• Divide and prioritizes departmental duties between metrology technicians.
• Calibrate and maintain assigned laboratory equipment.
• Schedule and implement any required external calibration with an approved vendor.
• Acts as an escort for approved vendor performing maintenance and/or calibration.
• Maintain the calibration schedule and equipment lists.
• Monitor, calibrate and maintain assigned equipment (e.g., freezers, refrigerators, pipettes, balances, water system, thermometers, weights, ovens, temperature and humidity monitors, REES Environmental System).
• Review calibration notebooks per associated SOPs/procedures.
• Author and review metrology‑related SOPs for accuracy and completeness.
• Train metrology staff and other staff on all metrology‑related SOPs/procedures.
• Coordinate and communicate with management to address quality control questions or discrepancies.
• Maintain documentation of Operator certification, if required.
• Participate in client or regulatory audits with the Quality Assurance department.
• Act as on‑call for REES Environmental system.
• Manage the “on‑call” schedule to ensure coverage in the event of a call out after business hours.
• All other duties as assigned.

• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, Life Works, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
• Life assurance.
• Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Salary range: $75,480.00‑$94,350.00

Actual compensation will be determined based on factors such as geographic location, work experience, education/training, and skill level. You may be eligible for a bonus, stock compensation and commissions in some cases depending on your role and performance.

ICON is an equal‑opportunity and inclusive employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.