More jobs:
Call Center QA Analyst & Quality Auditor
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-01
Listing for:
EmblemHealth
Full Time
position Listed on 2026-07-01
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers, IT QA Tester / Automation
Job Description & How to Apply Below
Emblem Health in New York, NY, is seeking a Quality Analyst responsible for assessing call quality and compliance in call centers. The successful candidate will audit staff performance, conduct detailed analyses, and provide recommendations for improvement. Candidates should have a Bachelor's Degree and 2-3 years of relevant experience, preferably in a call center environment. Strong analytical, communication, and problem-solving skills are essential.
A competitive salary range of $48,600-$83,160 is offered.
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