Business Analyst

About The Role

Bringing the world's largest financial institutions onto a new kind of infrastructure begins with getting the details exactly right. As our Business Analyst, you'll turn how loan markets actually work into innovative products that can truly transform them — from gathering requirements and writing specs, to testing and conducting client conversations.

• Turn ambiguity into airtight requirements: sit with clients and subject matter experts to pull messy, conflicting inputs into granular, testable requirements and clear acceptance criteria
• Own the spec: write functional design specifications at the right level of detail, ensuring documentation serves both engineering execution and durable, reusable resources
• Lead QA testing: perform comprehensive issue, feature, and integration-level testing, ensuring quality and acceptance criteria are met and product is UAT-ready
• Guard quality: stand up thorough test plans and UAT cycles, translate use cases into formal test cases, and run defect triage alongside engineering
• Design the experience: work with design to create wireframes and mockups that show engineering exactly how an interface should look and behave
• Be in the room with clients: join client calls and workshops, field and triage incoming support questions, and feed real feedback back into the product
• Make AI do the heavy lifting: drive spec, doc, and test-case generation with AI, bringing the editorial judgment and user instincts that make the output trustworthy

• Based in or willing to relocate to New York
• 4–5 years owning requirements through testing, whether in consulting, advisory, implementation, or in-house product
• Financial services or fintech exposure is a plus, but instinct for clarity matters most
• Strong requirements elicitation and validation skills: functional specs, use cases to test cases, UAT planning, defect triage, gap analysis, and traceability
• Fluent driving AI workflows — you use AI to produce specs, docs, and test cases, and have the editorial judgment to know when output is wrong
• Comfortable in front of sophisticated financial clients — builds rapport quickly, asks insightful questions, never loses the thread
• High ownership in ambiguity: operates with light-touch guidance, communicates clearly, thrives in fast-paced environments
• Fast learner who ramps quickly on complex, unfamiliar domains

• Exposure to loan markets, credit operations, or products for major financial institutions

• Medical, dental, and vision healthcare
• 401(k)
• Generous PTO