Quality Technician II

Quality Technician, Level II

Founded in 1997, Vuzix (NASDAQ: VUZI) is a growing, dynamic company that specializes in the design, manufacturing and sale of smart glasses and augmented reality (AR) technologies and products for the enterprise and consumer markets. Company products include wearable displays and computing devices that offer portable, high-quality viewing experience for applications in augmented reality, digital information, utility, and entertainment.

The Quality Technician, Level II will evaluate and report on the quality of products throughout both the Hendrix Road facility and Becker Road Waveguide division. They will participate in the support of the entire course in manufacturing wherever quality support is required. It is up to this position to perform inspections where needed, review work instructions, interpret the company quality standards, engineering diagrams, and specifications for the products.

The position will assist in creating and executing appropriate quality inspections and processes according to those inputs. If there is an issue, they must compile data and report to the Quality Manager for discussion and make recommendations that help to bring about positive changes in quality processes. This position will support the functions of the Quality Department to meet the requirements of the relevant ISO 9001:2015 standards for quality based on the quality objectives established by Top Management.

Essential Duties and Responsibilities:

• Collaborates with both corporate internal and external customers, at both Hendrix and Becker Road facilities, taking part in the inspection of quality processes and operation of quality equipment where needed.
• Assists with internal and external quality audits per the Quality Assurance Managers discretion.
• Maintains records of calibration of quality control equipment, and coordinates with other departments.
• Evaluate inspection data noting relevant deviations from standards and prepare inspection sheets and advise on quality processes needed.
• Promote continuous improvement by identifying areas for quality control improvement and help implement new methods.
• Ability to use and teach others how to use measurement devices, at incoming inspection as well as in production.
• Perform the incoming RMA process, collaborate with Customer support, and oversee inventory control of returned merchandise.
• Write quality documents such as Inspection sheets, Deviations and Waivers, CAPAs, NCMRs, RMAs etc.
• Update job knowledge with training opportunities both internal and external.
• Follow instructions but also be a self-motivated team member working to achieve corporate goals.
• Perform Particle counts, records, and report data to support the standards of the cleanroom at Becker Road.
• Meets required ISO 9001:2015 standards and necessary training based on the relevant Quality Objectives.

Competencies:

• Written Communication – Read and interpret written information effectively, write clearly and concisely, adapt writing style for different audiences.
• Verbal Communication – Give focused attention to what others are saying, take time to understand what and respond when appropriate without interrupting, speak clearly and effectively express ideas and opinions, adapt and react professionally in both positive and negative situations.
• Teamwork & Collaboration – Balance team and individual responsibilities, consider others' views objectively and with openness to changing your own, give and encourage feedback, contribute to a positive team dynamic, prioritize team success over personal interests, work effectively across departments toward company goals.
• Professionalism – Interact with others in a considerate manner, follow through on commitments, react well under pressure, and preserve confidentiality, control emotions, and accept responsibility, maintain focus on solutions, and treat others with respect and consideration regardless of their status or position.
• Motivation & Initiative – Demonstrate persistence and ability to adapt to changes in daily workflow and overcome obstacles, ask for, and offer help when needed, work independently when required, volunteer readily and look for…