Inspector, Quality Assurance - QA​/QC, Quality Control - QC Analysts​/Managers

Responsibilities

• Promote the expectation that team members will consider the impact of their work/actions on others and make deliberate decisions to act in ways that prevent rework or constraints on the process.
• Be a coach, cheerleader and player on the team.
• Promote systems and processes that enhance the team’s ability to meet customer expectations (NFPA 1901 regulations, Buy/Sell Agreements, UL requirements).
• Act as mediator when needed to clarify customer expectations and provide feedback to manufacturing supervision.
• Perform Pre‑Delivery Inspections of completed processes in designated buy/sell areas.
• Perform data entry, analysis and sharing/explanation of information.
• Generate Quality reports and be able to explain information.
• Validate all critical and safety items as required by the Build Book.
• Review all deviations, quality alerts, and stop shipments.
• Perform audits of new and existing processes.
• Write documents and manage document control (examples: UL documentation, UL certifications).
• Facilitate/participate in Root Cause Analysis, Practical Problem Solving, etc.
• Initiate non‑conforming material documents for supplier quality issues.
• Assist in the execution of activities that promote continuous improvement and protect customers.
• Conduct training, information sharing, and orientation sessions.
• Lead by example regarding safety and acting in the best interests of the team.
• Provide coverage for other technicians as needed (UL and Plant Quality Technicians).
• Any other duties as assigned by the Quality Manager or Smeal Management.

• High school diploma or equivalent experience.
• Detail oriented with strong analytical, communication and problem solving skills.
• Excellent communication skills both written and verbal.
• Positive attitude, energetic, motivated, professional and team player.
• Strong interpersonal skills working in a team environment.
• Excellent attendance.
• Ability to read relevant measuring equipment.
• Provide appropriate feedback and documentation of any defects.
• Self‑motivated with the ability to stay on task.
• Ability to lift up to 50 lbs.
• Must follow all safety guidelines.
• Ability to follow procedures.
• Ability to embrace change.
• Current Class B CDL or ability to obtain within 90 days (Preferred).
• Knowledge of or ability to acquire a thorough understanding of customer expectations and regulatory requirements (NFPA 1901/NFPA 1900) (Preferred).
• Ability to use Microsoft Office (Word, Excel, Outlook) (Preferred).
• Able to read and understand engineering documents such as part prints, assembly drawings (Preferred).
• Willing to learn and rotate within all quality areas (Preferred).
• Improve self / area / company (including pursuing additional training, if needed) (Preferred).