Director, Enterprise Quality Engineering

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The Director, Enterprise Quality Engineering carries out procedures to ensure that all information systems products and services meet organization standards and end-user requirements. The Director, Quality Engineering requires an in-depth understanding of how organization capabilities interrelate across the function or segment.

will lead the enterprise orchestration of cross-platform quality validation, integration assurance, and end-to-end business workflow certification. This role is accountable for ensuring critical business processes operate reliably across segments, platforms, applications, APIs, data flows, environments, and release events.

This is a technical leadership role with a hands-on expectation . The Director will be expected to understand modern engineering practices deeply, engage directly in validation strategy and technical problem-solving, review quality approaches, assess automation and monitoring patterns, and guide teams through complex integration, reliability, and production quality challenges.

The leader will leverage AI-enabled quality engineering practices to improve validation intelligence, accelerate test design, strengthen defect and risk prediction, enhance synthetic monitoring, and increase the effectiveness of enterprise release certification. This role will partner closely with Quality Engineering, Product, Engineering, Architecture, Platform Engineering, Dev Ops, Operations, Environment Management, and segment technology leaders to improve release confidence, production reliability, and enterprise quality outcomes.

• Lead enterprise quality validation strategy for end-to-end business workflows, cross-platform integrations, and multi-segment technology initiatives.

• Establish standards and operating models for integration assurance, release certification, automation, resiliency testing, and production quality validation.

• Provide technical leadership for complex validation scenarios, including dependency mapping, risk-based test planning, automation strategy, test data needs, and environment readiness.

• Partner across engineering, architecture, product, Dev Ops, release management, operations, cybersecurity, and platform teams to manage quality risks, resolve defects, and improve release readiness.