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IVR Automation Test Engineer – Cyara Expert (NYC Hybrid
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-03
Listing for:
Brillio 2
Full Time
position Listed on 2026-08-03
Job specializations:
-
Quality Assurance - QA/QC
IT QA Tester / Automation, Quality Engineering
Job Description & How to Apply Below
Location: New York
Brillio 2 is seeking an Automation Test Engineer specialized in IVR and Cyara to design, develop, and execute automated tests for our contact center solutions. The role focuses on Amazon Connect call flows and resilience under real-world conditions in a hybrid NYC environment.
You will collaborate with QA and development teams to implement test strategies, maintain test scripts, and report quality metrics. Strong scripting skills and CI/CD experience are required.
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