Contract Quality Assurance Analyst

Contract Quality Assurance Analyst

MUST be local to New York City, Hybrid Schedule 2-3 Days in Office

Seeking a Quality Assurance Analyst to work in the COO Office of a large international Corporate and Investment Bank. Candidate will play a key role in the transformation of the Banking Division’s CRM platform in support of the franchise’s ambitious growth strategy. The engagement is initially for 3-6 months.

We need a driven, meticulous, and skilled Quality Assurance (QA) Analyst to join our front‑office team of project managers and business analysts to support delivery of a high‑priority and high‑visibility project, working with our development partners. The successful candidate will be responsible for ensuring our products meet the highest standards by identifying issues, troubleshooting problems, and collaborating with cross‑functional teams to improve quality, primarily in UAT.

This role is ideal for someone with a sharp eye for detail, a deep understanding of QA processes, and a passion for delivering reliable, user‑friendly products which meet the needs of the business.

• Develop manual test plans and test cases to evaluate product quality
• Review functional and regression testing as needed
• Conduct User Acceptance Testing (UAT) in conjunction with Business Stakeholders
• Collaborate with IT, Project Managers, and Business Stakeholders to fully understand requirements and specifications for testability
• Analyze test results and prepare detailed test reports, including documentation and analysis of issues found in testing. Provide initial triage based upon constructive analysis of the issues.
• Work with cross‑functional teams to troubleshoot and resolve issues, with clear and actionable feedback
• Track and manage defects using Jira, ensuring that all issues are properly remediated, and appropriately regression tested prior to production release
• Contribute to regular project meetings, providing feedback on testing timelines and priorities
• Ensure strict adherence to established QA standards and methodologies

• Bachelor’s degree preferred
• Minimum 5 years’ experience performing the kinds of Quality Assurance work described above
• Experience with Salesforce a strong plus
• Superior oral & written communication skills
• Ability to plan, organize and handle multiple work streams simultaneously, with limited supervision. Proficiency in working in a collaborative team environment
• Strong analytical and quantitative skills
• Time management skills and ability to deliver results against strict deadlines
• Strong drive, initiative, and motivation to excel; self‑starter; accuracy and attention to details in work product
• Strong knowledge of advanced Excel and SQL a plus
• Experience supporting change management initiatives
• Enthusiasm for working in a diverse, multi‑cultural environment
• Legal authorization to work in the United States for the duration of the engagement.