Health Services QA Analyst — Quality & Process Improvement
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-29
Listing for:
Building Service 32BJ Benefit Funds
Full Time
position Listed on 2026-08-29
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, IT QA Tester / Automation
Job Description & How to Apply Below
Building Services 32BJ Benefit Funds is seeking a Quality Assurance (QA) Analyst for Health Services to assess member calls and PA notes in Dynamics and related systems. This full-time NY-based role reports to Health Services Quality Assurance and focuses on monitoring, scoring, and reporting on quality audits.
The role requires 3+ years in healthcare/call center operations, strong communication, and the ability to identify trends, provide training input, and support process improvements across
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