Compliance Coordinator

Key Responsibilities
1. Production Testing & Test Management

• Maintain and update production testing trackers for national brand and replenishment items
• Coordinate product testing submissions with third‑party labs (e.g., UL and other testing agencies)
• Prepare and submit test samples, applications, and supporting documentation
• Track testing timelines and proactively manage delays or issues
• Support China team and factories on testing requirements and execution

• Investigate test failures with factories and identify root causes
• Prepare and submit CAP (Corrective Action Plans) for approval
• Coordinate with internal compliance and QA teams for:
• Conditional approvals
• Running changes
• Retest approvals
• Follow up with factories to ensure corrective actions are implemented

• Manage annual production testing for replenishment items
• Request, review, and submit required samples to labs
• Prepare UL applications and required documentation
• Maintain and update annual testing trackers
• Ensure compliance deadlines are met for ongoing product lines

• Manage customer complaints from  and buyer teams across all categories
• Prepare CAP documentation for buyer review and approval
• Communicate findings to account managers and internal stakeholders
  
  Ensure factory corrective actions are implemented in production and replenishment orders

• 1–3 years of experience in QA, compliance, product testing, or supply chain coordination
• Experience in consumer goods, housewares, or electronics preferred
• Strong organizational and data tracking skills (Excel required)
• Ability to manage multiple timelines and follow‑up tasks
• Strong communication skills with factories and cross‑functional teams
• Detail‑oriented with strong problem‑solving ability
• Familiarity with product testing processes is a plus

• Experience working with third‑party labs (UL, SGS, Intertek, etc.)
• Exposure to CAPA / corrective action processes
• Experience with retail compliance (Walmart, Amazon, or similar)
• Basic understanding of product safety or regulatory requirements