Quality Assurance Coordinator
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-09-28
Listing for:
Voa Gny
Full Time
position Listed on 2026-09-28
Job specializations:
-
Quality Assurance - QA/QC
Data Analyst, QA Specialist - Analyst/Manager, Regulatory Compliance Specialist
Job Description & How to Apply Below
Position:
Quality Assurance Program Coordinator
The Quality Assurance Program Coordinator is responsible for the overall support of programs as defined by the Volunteers of America program model and funding source standards.
Pugsley Hotel Family Shelter is located in Bronx and serves families experiencing homelessness. To learn more about Volunteers of America-Greater New York, copy and paste this link into your browser: https://www.voa-gny.org/our-services
Location: Bronx, NY 10462
Minimum Qualifications:- Bachelors degree in a related field, two years of experience in supervision and demonstrated ability in the areas of written and verbal communication.
- Other necessary skills include training, audit and evaluation data collection and incident management skills.
- Ability to communicate professionally (oral and written) in Spanish required.
- Supporting the Quality Assurance & Research team in answering AWARDS help desk tickets as well as the Vorex Ticketing Management System.
- Assisting the Director of Performance Management in daily operations of quality assurance services provided to agency program teams, including but not limited to, internal reviews, monthly reporting, monthly and quarterly committee meetings and other activities as assigned.
- Participate and assist in the development of ongoing staff training, including but not limited to, incident report management, case management and electronic record keeping.
- Support the Senior Director of Research & Evaluation in maintaining ongoing systems for the collection and evaluation of data and program demographics.
- Support the AVP of Quality Assurance & Research in special projects as needed.
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
- Medical, Dental, & Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off, including a Paid Birthday Holiday
And much more!
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