Quality Technician - 1st & 2nd Shift

At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Tuft & Needle®.

• Provide technical quality support for multi-shift, high volume production facility. Support building a customer focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation.
• You will foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.
• Perform audits of the quality management system; perform process and product audits
• Lead root cause analysis and implementation of corrective actions
• Maintain line quality metrics and dashboard and participate in quality reviews
• Monitor and review CTQ / SPC / Error Proofing Controls at every level
• Collect, analyze, and report data and participate in improvement projects
• Assist with training the plant associates in the QMS and TQM principles
• Review and report supplier quality issues; review/manage/escalate supplier RCA/corrective actions.
• Participate in plant trials, write reports and generate improvement ideas
• Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer
• Participate and support SSB corporate quality initiatives
• Process Control (SPC, Error Proofing, Monitoring, Process Improvement)
• Knowledge of basic measuring tools (Caliper, tape measurer, carpenter’s square)
• Auditing (execution, reporting, corrective action)
• Results oriented/Sense of Urgency
• Root cause analysis (5 Why analysis, cause and effect diagrams, A3, QPS)
• Supplier Quality, Internal Quality KPIs, Employee Quality Trainings
• Results Focus
• Project Management
• Teamwork
• Quality
• Problem Solving/Analysis
• Productivity Improvement
• Process Excellence
• Organized and Logical/Process Thinking
• Customer Focused
• Process Oriented
• Adaptability and Driving Continuous Improvement

At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.

• Provide technical quality support for multi-shift, high volume production facility. Support building a customer focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation.
• You will foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.
• Perform audits of the quality management system; perform process and product audits
• Lead root cause analysis and implementation of corrective actions
• Maintain line quality metrics and dashboard and participate in quality reviews
• Monitor and review CTQ / SPC / Error Proofing Controls at every level
• Collect, analyze, and report data and participate in improvement projects
• Assist with training the plant associates in the QMS and TQM principles
• Review and report supplier quality issues; review/manage/escalate supplier RCA/corrective actions.
• Participate in plant trials, write reports and generate improvement ideas
• Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer
• Participate and support SSB corporate…