Condominium Coordinator; Multi-Site

Responsibilities

Step into a role designed for professionals who thrive at the intersection of luxury service, precision, and influence. As a Condominium Coordinator, you won’t just support operations—you’ll be a key driver behind the day-to-day experience of a high-end residential portfolio. Acting as the central link between ownership, the Board, and management, you’ll bring a polished, solutions-oriented approach to everything from owner relations to financial coordination and board engagement.

The Condominium Coordinator is responsible, under the direction of the Condominium Regional Manager, for the administration of the assigned condos and completion of designated projects in accordance with RMC policy and procedures and to keep the regional office fully informed of the sites’ administrative status.

Portfolio Details: Luxury Condominiums | Related

The tasks in the Condominium Coordinator's areas of responsibility include, but are not limited to the following:

• Serves as a liaison between the owners and the Board of Managers to foster a positive and professional relationship.
• Handles all owner complaints expeditiously, diplomatically, and professionally, following up promptly on all issues.
• Assists owners with monthly billing inquiries, including reviewing charges, explaining assessments, and addressing concerns regarding financial obligations.
• Helps owners update their bank account information for payment processing, ensuring accuracy and compliance with payment policies.
• Tracks arrears and posts chargebacks as necessary, coordinating with finance teams to ensure timely and accurate resolution.
• Communicates with the Resident and Property Manager regarding work-order status to respond effectively to tenant inquiries.
• Processes resale, lease, and transfer applications in a timely manner, ensuring compliance with Board requirements.
• Processes, reviews, and coordinates owner alteration requests in conjunction with the Board-appointed Engineer and presents them to the Board for review and approval.
• Upon Board approval, tracks and enforces all provisions of the alteration agreements.

• Assists in the preparation of monthly financial reports, including tracking budget variances and providing variance explanations.
• Reviews and reconciles monthly financials to ensure accuracy and compliance with budgeted projections.
• Monitors and tracks vendor payments, ensuring timely processing and adherence to contract terms.
• Processes invoices and liaises with the finance team to ensure proper documentation and approval workflows.

• Maintains organized records of all financial transactions, correspondence, and approvals related to owner accounts and property management.
• Supports administrative duties related to property management operations, including scheduling meetings, maintaining databases, and preparing reports.
• Collaborates with property management and Board members to implement operational improvements and enhance the owner experience.

• Attend and actively participate in in-person board meetings to provide updates, insights, and recommendations on property management matters.
• Engage in open dialogue with board members, addressing concerns, answering questions, and contributing to decision-making processes.
• Present regular updates on property management activities, financial performance, and ongoing projects to homeowners' associations and residents.
• Foster transparent communication to keep residents informed about community developments, policies, and any changes that may impact them.
• Communicate and implement new policies or rules discussed and approved during board meetings.
• Ensure residents are aware of and…