Regional Director

The US base salary range for this full-time position is $145,000-$165,000 based on location and level of experience plus discretionary bonus.

Twin Pines is a fast-growing, full-service property management firm redefining multifamily living across New York City from market-rate communities to large-scale affordable housing portfolios. We operate some of the city’s most complex and impactful assets, that have helped shape neighborhoods.

Our team works at the intersection of performance, compliance, hospitality, and resident experience. We partner with sophisticated owners and institutions, giving our professionals exposure to high-level strategy while staying close to the day-to-day operations that drive real results.

We leverage cutting‑edge technology, data analytics, and best practices, offering our team the tools, structure, and career pathways of a national platform while maintaining the agility and entrepreneurial spirit of a New York‑focused firm.

At Twin Pines, you won’t just manage properties, you’ll solve complex challenges and grow alongside a leadership team that values accountability, innovation, and opportunity.

The Regional Director, Multifamily is responsible for the overall operational, financial, and regulatory performance of an assigned portfolio of multifamily communities. This role serves as the primary client and ownership liaison and provides strategic leadership to Property Managers, Regional Property Managers, and on‑site teams.

The Regional Director partners closely with the Managing Director/Senior Managing Director and Asset Management to ensure assets are operated in alignment with approved business plans, regulatory requirements, and ownership objectives—while maintaining a strong on‑ground presence across properties.

This role is ideal for a seasoned multifamily leader with deep experience in affordable or mixed‑income housing who can balance strategy with execution and lead teams through complexity.

• Serve as the primary client liaison, ensuring alignment with ownership goals, performance targets, and regulatory requirements.
• Conduct client‑facing weekly property and portfolio performance reviews covering operations, leasing, renewals, AR/AP, facilities, compliance, and capital initiatives.
• Deliver client‑facing monthly financial reviews, including budget performance, reforecasts, and variance analysis against approved business plans.
• Proactively communicate critical issues impacting asset condition, compliance, financial performance, or resident experience.
• Provide strategic insights and actionable recommendations to optimize asset performance and long‑term value.

• Lead the preparation, review, and presentation of annual budgets, reforecasts, business plans and monthly financial reports in collaboration with Asset Managers and site teams.
• Integrate operational insights with financial planning to enhance forecasting accuracy and decision‑making.
• Monitor budget conformance while identifying opportunities to drive revenue growth, NOI improvement and expense efficiency.

• Assume overall responsibility for day‑to‑day operational performance of the assigned portfolio.
• Conduct regular on‑site property visits to evaluate physical condition, curb appeal, operational execution, staffing effectiveness and resident experience.
• Confirm corrective actions from inspections, audits or operational reviews are completed within established time frames.

• Ensure full compliance with affordable housing regulatory requirements, including LIHTC, HUD, Section 8, and applicable state and…