Senior Property Manager

Located in East Harlem, 1760 Third Avenue, offers 434 units of permanent, supportive housing to low-income New Yorkers. Located between East 97th and 98th Streets, the building will reserve 261 of 434 total units for individuals exiting homelessness, including a subset of 40 units for young adults aging out of foster care or who have experienced homelessness. The balance of 172 units will be set aside for households with incomes at or less than 60% of the area median income.

The building features amenities such as a multi-purpose room, a fitness center, a computer lab, a medical suite, as well as office space for Breaking Ground's property management and social services teams.

Reporting to the Assistant Vice President, Asset Management, the Senior Property Manager oversees a complex, permanent, supportive housing property; blending traditional property management (leasing, finance, maintenance, compliance) with coordinating social services to ensure tenant stability; linking vulnerable tenants with onsite case management services. The Senior Property Manager supervises maintenance and administrative staff and utilizes strong leadership skills to ensure the property maintains a safe, compliant, and supportive living environment.

They are accountable for financial oversight for the property, rent collection, arrears, recertifications, and compliance with city, state, and federal regulations. The Senior Property Manager has a record of strategic thinking, change management, diplomacy, and rapid execution. They are able to identify and navigate complex facilities operations and develop and maintain effective partnerships with internal colleagues and external vendors. They have extensive experience partnering with social services staff to ensure positive and effective engagement with tenants and understand the importance of fostering community engagement.

The Senior Property Manager provides guidance and support to onsite management teams, partners with internal departments, union leadership, and serves as a resource to ensure that the property operates efficiently, equitably, and in accordance with established policies and labor agreements.

Operational and Building Management:

• Oversee 24/7 building operations, ensuring the property is safe, clean, and well-maintained, including coordinating physical upkeep, safety, and compliance with housing codes and certifications
• Identify operational risks prior to agency, city, state inspections
• Conduct routine building inspections; direct and oversee fixes including resolving violations
• Oversee maintenance and repairs for building including providing expertise in managing a complex boiler system
• Respond to emergencies and coordinate the response to resolve issues
• Support onsite staff in the consistent application of organizational policies, procedures, and collective bargaining agreement

Leasing, Finance, and Compliance:

• Partner with Leasing and Compliance department to manage the leasing, re-rentals, rent collection, subsidy management, income certifications (e.g., LIHTC), and recertifications, ensuring KPIs are met
• Ensure timely turnover of units and that units are ready for unit showings
• Administer budgets, rent collection, accounts payable/receivable, and financial reporting, focused on timely and accurate submission of all invoices to ensure that financials are most accurate; partner with Property Management leadership and Finance to trouble shoot and ensure responsible fiscal management of the building budget
• Ensure compliance with affordable housing programs (LIHTC, HUD) and agency deadlines
• Oversee income certifications, recertifications, tenant files, and regulatory reporting
• Coordinate and prepare for internal…