Property Manager

Overview

The Property Manager (“PM”)will havebroad and in-depth general management responsibilities at their assigned apartment development(s).

The PM will supervise a site team consisting of administrative, supportive services and maintenance personnel at levels consistent with property resources. In some instances, the PM may be solely responsible for administrative tasksand may also perform supportive service tasks.

The PM will ensure their assigned apartment development(s) meets all financial goalsas identified in the annual budget. The PM will relentlessly pursue full occupancy / collection of rent and optimize rental income following program requirements/ market conditions thus being a responsible steward for the success of each property.

The PM will also ensure that all compliance covenantsandsupportive service requirements are consistently met and that all maintenance tasks are managed professionally, while maintaining a safe work environment. The PM will ensure the integrity of all financial and operations data /systems.

The PM will provide excellent customer service to residents thus encouraging long-term retention.

As site leader the PMwill demonstrate professional leadership andwill support the development and training of those supervised, andwill diligently pursue their own professional developmentbyfully utilizing the Pennrose Academy.

The PMwill report to a Regional Property Manager.

Pay range: $80,000 - $83,000/year depending on experience

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• Effectively manage rent increases, rent collections and the eviction process
• Consistently market the property to high standards, optimize curb appeal and successfully convert applicant traffic/ waitliststosuccessfulresidencywhile meeting all Fair Housing requirements
• Understand all aspects of the affordable housing / market rate program features of the assigned property – optimize the financial and operational performance of the property within this construct
• Proactively manage housing partner subsidy programs /relationships
• Manage accounts receivable, accounts payable and cash to meet all obligations timely
• Monitor utility consumption andrelatedexpense – optimize the use of NWPsystemandresponses
• Inspect the property daily – attend to maintenance needs and conditions being mindful ofsafety
• Provide meaningful input to the capital planning process, budget process and examine expenditures for cost savings and efficiencies– share best practices with colleagues
• Ensure team members areon-boarded effectively,trained, motivated and equipped to be successful stewards oftheproperties
• Work orders, preventive maintenance, apartment turnsand the leasing of vacant apartment units-– all to be done within company policytimeframes
• Process re-certifications, build/ manage credible waiting lists for each unit type – anticipate issues impacting occupancy and financial performance– meet deadlines – work proactively
• Own all aspects related to your apartment development
• Teach staff about customer service, professionalism, safe work practices, effective property inspections, vendor managementandthe optimum use of technology /Mobile Maintenance/Yardiand Fair Housing and Risk Management initiatives
• Ensure property is prepared to excel atall property inspections, including agency and REACwithout the need for surges in staff and spending,i.e.have property inspection ready at alltimes
• Complete those insurance administration tasks necessary to successfully conclude insurance claims
• Serve as a role model, mentor, coach and trusted resource to field staffandresidents
• Ensure that Supportive Services program is successful and meets obligations
• Support the Pennrose Academy efforts to heighten the technical expertise ofstaff

Performance Metrics

• Property will successfully meet all…