Senior Market Research Manager, Innovation

Senior Market Research Manager – Internally known as Senior Account Manager

You will manage research projects for leading companies, working collaboratively to uncover and communicate key insights, context, and actionable strategies on all the research projects you work on.

• Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis and interpretation of results through to preparation of reports.
• Liaise on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to clients in a timely, cost-efficient manner.
• Build and maintain relationships with key clients by responding to queries and providing updates per client requests.
• Coordinate and manage data entry of project costs into the internal costing program based on research target specifications.

• Completed Bachelor’s Degree, master’s level education an asset.
• At least 4 years of market research experience.
• Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint.
• Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information.
• Data savvy with a strong attention to detail and accuracy.
• Basic knowledge of SPSS and/or other quantitative reporting tools a plus.
• Ability to manage multiple projects simultaneously while maintaining a strong client service orientation.
• Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule and budget.
• Highly motivated, self‑directed & possess a driven personality capable of working within tight deadlines.
• Thrives within a team environment.
• Excellent written & verbal communication skills with well‑developed interpersonal and presentation skills.

At Ipsos you’ll experience opportunities for career development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

Benefit offerings include generous paid time off, comprehensive health insurance, wellness programs, and a flexible work environment designed to support work‑life balance.

Ipsos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.