Market Research Manager, Innovation

Overview

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 data-driven solutions and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts to deliver top-quality research and insights. Ipsos serves more than 5000 clients across the globe with research, data, and insights on their target markets.

Ipsos has received Great Place to Work Certification for 2022 and 2023.

The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services across verticals. We help clients develop the initial idea, ensure the product/service resonates with consumers, confirm prototypes deliver on consumer expectations, and finetune the full mix prior to launch. This is accomplished using services including idea screening, concept testing, product testing, price and line optimization, package testing, and volumetric forecasting.

As a Market Research Manager (internally known as Account Manager), you will manage research projects for leading companies. You will work with the team to uncover and communicate key insights, context, and actionable strategies across projects.

• Manage and coordinate all aspects of the research process from questionnaire design and research design through analysis and interpretation of results to the preparation of reports.
• Coordinate with internal operations teams (data collection, data processing, results reporting) to deliver reliable results to clients in a timely, cost-efficient manner.
• Build and maintain relationships with key clients by responding to queries and providing updates per client requests.
• Coordinate and manage data entry of project costs into internal costing programs based on research target specifications.

• Bachelor’s Degree;
  Master’s level education is an asset.
• At least 2 years of market research experience.
• Advanced proficiency with MS Office Suite, especially Excel and PowerPoint.
• Strong organizational skills with attention to detail and accuracy.
• Data-savvy with a focus on accuracy.
• Basic knowledge of SPSS or other quantitative reporting tools is a plus.
• Ability to manage multiple projects simultaneously with strong client service orientation.
• Ability to manage complex budgets and to create, manage, and commit to project plans, schedules, and budgets.
• Highly motivated, self-directed, and able to work within tight deadlines.
• Team player with excellent written and verbal communication and presentation skills.

If you don’t meet 100% of the requirements, we encourage applicants who feel they might be a fit to apply. We consider a variety of backgrounds for a particular role and are committed to considering candidates for available positions throughout our organization.

In accordance with applicable laws, the estimated base salary range for this role is $75,000 to $80,000. Final base salary will be determined based on factors such as location, work experience, skills, knowledge, education, and certifications.

Career development opportunities, a competitive benefits package (including generous PTO and healthcare plans), a flexible workplace policy, and a collaborative culture.

Ipsos is committed to equal opportunity for all employees and maintains an inclusive culture. Ipsos prohibits discrimination based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected class.

Ipsos is one of the world’s largest research companies and a leading provider of data-driven insights, with clients across 90 markets. Our continuous efforts focus on delivering top-quality research and insights to help clients solve big problems.