Senior UX Researcher, Fauna

What the role actually is

Fauna is hiring a senior UX researcher to define how it studies everyday interaction with physical robots. The role owns the research practice around a new product category: recruiting, protocols, lab and field studies, prototype evaluation, and metrics that tell the team whether the robot is becoming more understandable and welcome.

This is a rare robotics research role where the research object is not only task success. It is also comfort, trust, first-run experience, longitudinal use, and the messy reality of robots sharing ordinary human spaces.

• Decide which product risks and interaction questions need research first
• Run lab, field, concept, prototype, and longitudinal studies for embodied robot experiences
• Define experience metrics across first use, task success, satisfaction, and retention signals
• Turn research findings into decisions with design, product, and engineering

• Senior user research experience with full ownership of study design, recruiting, moderation, analysis, and reporting
• Experience with field research, ethnography, lab testing, prototype testing, concept testing, and survey design
• Quantitative and qualitative research fluency, including behavioral data and statistics
• Familiarity with human-robot interaction, agentic systems, embodied products, or in-home research

Fauna is the Amazon-owned robotics team aiming at robots for everyday human environments rather than warehouse automation alone. That makes the research challenge unusually broad: the team has to learn what people will tolerate, trust, enjoy, and come back to when the product has a body in the room.