Manager, Center Inclusive

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Manager, Center for Inclusive Growth Overview

The Center for Inclusive Growth is the social impact hub  organization seeks to ensure that the benefits of an expanding economy accrue to all segments of society. Through actionable research, impact data science, programmatic grants, stakeholder engagement and global partnerships, the Center advances equitable and sustainable economic growth and financial inclusion around the world. The Center's work is at the heart of Mastercard's objective to be a force for good in the world.

Role:

The Research & Insights team falls under the Center's Global Programs team and drives the Center's programmatic strategies and initiatives across three pillars - small business growth, financial health and 'tech for good' - to meet the inclusive growth needs of today and innovate towards the inclusive growth needs of tomorrow.

The Insights team serves as the research and learning arm of the Center. We see around the corner anticipating emerging trends that are relevant to Mastercard and society. In partnership with researchers and think tanks, we produce rigorous research and lift up learning from across our grant portfolio for internal and external stakeholders. The role will help transform research and portfolio learning into actionable insights, tools, and knowledge products that strengthen program strategy, inform stakeholders, and amplify the Center's impact across Mastercard and the broader inclusive growth ecosystem.

We are seeking a dynamic and experienced Manager on the Research & Insights team to accelerate learning – connecting insights, surfacing trends and driving impact across our global programs. This role will be responsible for scoping and managing a research portfolio and shaping the Center's thought leadership and internal learning infrastructure. The ideal candidate will have strong stakeholder and program management experience and the ability to work cross-functionally in a fast-paced, high-impact environment.

This role will report to the Vice President, Research & Insights.

• Scope research agenda on inclusive growth topics and manage research partner outputs and deliverables.
• Cultivate relationships with researchers, practitioners, policymakers, and industry leaders to elevate the Center's thought leadership and identify opportunities for collaboration and influence.
• Support and, where appropriate, lead external engagement opportunities, including speaking engagements, panel discussions, round tables, media interviews, and partner convenings.
• Shape and develop thought leadership that synthesizes research findings, programmatic learning, and emerging trends into compelling narratives for policymakers, practitioners, private-sector leaders, and civil society audiences.
• Partner with Mastercard colleagues across regions and functions to translate research findings into actionable insights that strengthen programs, partnerships, products/services, and ecosystem engagement.
• Support regional and global events where needed to elevate key findings from research and insights portfolio. Curate content for stakeholders on key topics.
• Coordinate with team on reporting on a bi-weekly, monthly, quarterly, and annual basis.
• Prepare briefing materials, talking points, and PowerPoint presentations.
• Actively participate in global team projects and represent research team in cross-team forums.
• Embrace urgent or unexpected projects with enthusiasm and rigor.

• Comfortable presenting research findings and thought leadership to diverse audiences, including senior executives, external partners, policymakers, practitioners, and industry…