General Manager, Aviation Lounge

Role Overview

Sodexo Magic is seeking a General Manager for a premium hospitality airport lounge at John

F. Kennedy Airport (JFK). Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience-makers and food fanatics and be part of creating memorable experiences! This lounge leader will provide integral food and beverage management within the Greenwich Lounge. Success in this environment depends on operational controls, staffing precision and the ability to deliver a reliable, polished guest experience.

Sodexo Magic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson, and Sodexo. As a certified minority company, we deliver food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges and universities and aviation lounges. This strategic alliance between Magic Johnson Enterprises and Sodexo, Inc., enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve.

Paid Airport Parking

• oversee full P&L, labor, cost controls, forecasting and financial performance;
• set, implement, and enforce service standards across all lounges;
• lead, hire, train and develop management teams (floor managers, supervisors);
• maintain constant floor presence during peak periods; lead by example;
• ensure consistency in guest experience, service recovery, and brand execution;
• oversee scheduling, staffing levels, and productivity aligned with flight volume;
• drive accountability across FOH, bar and, kitchen leadership;
• partner with corporate, airport authorities and vendors;
• own compliance: DOH, safety, security and airport regulations;
• lead menu transitions, seasonal changes and service rollouts;
• identify operational gaps and correct as needed.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• senior management experience within fine dining, luxury hospitality, or premium lounges;
• proven record running high-volume, standards-driven operations;
• strong financial literacy with demonstrated P&L control;
• authority without ego; calm, decisive leadership approach;
• ability to operate under sustained pressure and complexity;
• strong communication skills with high expectations and follow-through;
• ability to build disciplined teams and develop future leaders;
• attention to detail without losing operational perspective;
• experience with international clientele and advanced wine, spirits, and beverage knowledge.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.

We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy s is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

If you need assistance with the application process, please complete this form.

• Minimum Education Requirement - Bachelor's Degree or equivalent experience
• Minimum Management Experience – 5 years
• Minimum Functional Experience – 5 years