Host; Madison

COMING SPRING 2026:
We are seeking to hire dynamic and experienced team members to join our award winning hospitality team as Gracious Hospitality Management expands our operations to our newest project, 550 Madison. Comprehensive on-site training provided for qualified and eager candidates!

Gracious Hospitality Management’s 550 Madison project is their most ambitious to date: a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project will bring together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept
- Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake
- Sushi Yoshitake. Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan.

Please see below information on our hiring and interview process:

• Interview Phase: Resume screening and interviews. There will be open calls scheduled the week of 2/9/26 and 2/16/26. Selected candidates will receive an invite to attend.
• Hiring Phase: Post-open calls, candidates will receive welcome and onboarding emails from the People and Culture team.
• Training Phase: New hires will train several weeks in advance of the anticipated opening date of 550 Madison.
• Pre-Opening: New hires should expect the friends and family service during regular dinner hours during this phase.
• Grand Opening:The restaurant will celebrate its grand opening and transition into full daily operations.

Hosts are dynamic hospitality professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. Hosts maintain the front entryway and coat check area, check‑in and seat customers, perform table and bathroom checks, oversee coat check service, and provide great overall interactions to all our customers.

Job duties and responsibilities include, but are not limited to the following:

• Completes all assigned side work related to opening and closing the front desk, coat check, and customer restrooms.
• Maintains a clean and orderly front desk with all restaurant collateral fully stocked at all times.
• Warmly welcomes all incoming customers, checks‑in their reservation, and escorts them to their assigned table.
• Precisely informs customers of waiting times and respects the order of arrival of customers. Ensures customers are rapidly and effectively cared for.
• Sets host stand for service, ensuring all resources (pens, paper, business cards etc.) are stocked.
• Offers coat check assistance to all customers with coats, bags, luggage, umbrellas, etc. Performs routine table and bathroom checks.
• Maintains all tools of the position.
• Updates all table statuses to the podium throughout service.
• Performs restrooms checks and maintains all restroom cleanliness: restocks supplies, empties trash and hand towel bins, wipes down counters, ensures that toilets, faucets, and sinks are all functioning.
• Communicates to management when there are deep clean or facility issues in the restrooms or restaurant at all times.
• Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers.

Communicates with management in real time when there are seating delays or unsatisfied customers.

• Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up‑to‑date profiles on all customers and reservations.
• Reports to each scheduled shift on time, in uniform, and ready to work.
• Responsible for training new employees as assigned.
• Assists other stations or areas of the restaurant when requested by management.

Standards:

• Display knowledge of Cote brand, culture, and product.
• Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.
• Maintain professional and respectful behavior when in contact with customers, management, and teammates.
• Present a polished personal appearance, adhering to company grooming standards…