Crew Member, Restaurant​/Food Service

Position:
Crew Member—Carl’s Jr.

The Crew Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Crew Member provides each guest with a positive guest service experience, prepares quality food products, and keeps the restaurant clean, pleasant, and safe for all guests and employees.

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction.
• Follows all Carl’s Jr. guest service guidelines and procedures; takes the appropriate action to ensure all guests receive service beyond their expectations.
• Works assigned position(s) accurately and productively; cleans and stocks the assigned area(s); performs other cleaning duties as assigned.
• Ensures that all guests receive hot, quality food; prepares, packages, and delivers all products according to Menu Standards.
• Handles all food products according to company procedures (including any food preparation procedures as assigned); follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of guests and employees.

• Education:
  
  Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; capable of communicating effectively with guests and co-workers.
• Experience:
  
  Must be a minimum of 16 years of age.
• Transportation:
  Must have reliable transportation to work.
• Accessibility:
  Must have telephone or other reliable method of communicating with the restaurant.
• Hours:
  
  Must be able and willing to work flexible hours, days including weekends, holidays, and possibly including opening and closing shifts.
• Attendance:
  Must maintain good attendance and punctuality throughout the year.

• Ability to work with others (as a team).
• Ability to comfortably interact with all guests.
• Ability to look at the restaurant operations (from a guest’s point of view).
• Ability to meet performance standards for assigned tasks and duties.
• Ability to take initiative.
• Problem solving skills.

• Stand for long periods of time.
• Bend and stoop.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant to work specific stations or perform assigned tasks.
• Able to lift up to 50 lbs. comfortably.
• Work with various cleaning products.