Barista, Rockefeller Center NY

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — BARISTA, JET SET LOUNGE (MK RETAIL) THE OPPORTUNITY Our contributors at Michael Kors are stylish, fashion-forward individuals who are passionate about the customer experience and achieving results.

As a Barista at The Jet Set Lounge, you will be the face of our brand, crafting high-quality beverages while delivering engaging service. You’ll play a key role in creating a memorable guest experience that balances hospitality, craftsmanship, and storytelling around both coffee and retail offerings.

• Prepare and serve coffee, espresso, tea, and specialty beverages to brand standards.
• Proactively anticipate customer and store needs by assessing the environment and recognizing guest cues, while consistently delivering an elevated, personalized service experience to every customer.
• Provide genuine, personalized customer service, ensuring each guest feels welcomed and valued.
• Educate guests on our beverage menu, brewing methods, and retail products.
• Maintain a clean, organized, and inviting café and retail environment.
• Support daily operations, including opening/closing procedures, cash handling, and inventory.
• Collaborate with team members to ensure seamless service between café and retail.
• Uphold all health, safety, and sanitation guidelines and standards.
• Demonstrate flexibility and perform tasks with speed and excellence.

• 2+ year of experience in guest-focused industries such as restaurants, bars, theaters, kitchens, specialty retail, or hospitality
• Strong communication skills and ability to engage with diverse clientele.
• Proficiency in reading, speaking, and writing in English is required.
• Applicants must be authorized to work for any employer in the United States.
• We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.
• A NY Food Handler Certificate and an understanding of how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety.

• Strong attention to detail with proven ability to multitask and manage priorities effectively
• Energetic, motivated, and results-driven with a positive approach to teamwork
• Demonstrated commitment to delivering outstanding customer service
• Tech-savvy and highly organized, with the ability to adapt quickly to new systems and processes
• Passion for coffee, customer service, and creating unique guest experiences.

• Generous Vacation Days
• Internal mobility
• Across Brands
• Cross-Brand Discount
• Exclusive Employee Sales
• Paid Parental Leave
• 401k Match
• Clothing Allowance

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Ability to lift and carry up to 30 pounds.
• Ability to reach overhead, bend, kneel, and stoop.
• Ability to handle merchandise and operate point-of-sale equipment.
• Ability to visually assess merchandise and customer needs.
• Ability to communicate clearly with customers and team members in both written and verbal formats.
• Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours.

Michael Kors is committed to providing reasonable accommodations to qualified individuals with disabilities. The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants and employees based on any…