Server Assistant

Location: New York

Momofuku Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with “the rise of contemporary Asian American cuisine” by the New York Times and named the “most important restaurant in America” by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks.

About Kabawa Kabawa and Bar Kabawa are projects from Chef Paul Carmichael and Momofuku. They are dedicated to celebrating Caribbean culture in the East Village and reflect Chef Paul’s culinary journey.

Momofuku Server Assistants support the service team with the common goal of providing the best Momofuku experience. Server Assistants provide service that is knowledgeable, approachable, and energetic while upholding company standards and values.

Responsibilities Support service team with ongoing table and floor maintenance, including, but not limited to water service, clearing and cleaning tables and resetting tables with proper tableware

Provide knowledgeable, approachable, efficient, and energetic service at all times

Maintain full menu knowledge for both food and beverage items, including all allergen information

Run food from the kitchen to tables

Prepare accoutrements for a variety of dishes

Perform some tableside preparations

Adhere to all company service standards and protocols

Assist in the cleaning and polishing of all tableware

Receive instruction from multiple sources and prioritize tasks effectively

Ensure proper table maintenance, including water service and pre-bussing

Stock and prepare service-related items

Polish all tableware

Maintain professional and warm guest communications

Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit

Communicate respectfully and clearly with service team and management

Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service

Engage management for any escalated guest situations

Adhere to Momofuku's Cleaning and sanitation SOPsAdditional service and/or operational tasks as determined by manager

Adhere to grooming and dress code standards

Assist teammates to anticipate all other Front of House needs

Required Qualifications Minimum 1+ year experience in a fast paced, high-volume restaurantA positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills

Excellent communication, organizational, and interpersonal skills

Ability to remain calm under pressure and resolve guest conflict

Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team

Able to work in a standing/walking position for long periods of time Ability to demonstrate quick thinking and adaptability in a constantly changing environment

Preferred Qualifications 2+ years of experience as a Server Assistant, Busser, Runner, Back Server, or related role in a restaurant with a comparable service style and/or cuisine

Ability to train new Bussers in all aspects and responsibilities of the roleA proven track record of dependability and a continuous focus on learning and development

Physical Demands The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.

The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence, or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military, or veteran status, genetic information or predisposing genetic characteristic, or other protected status.