Market Director

About Wonder Everything’s on the menu ept compromise.

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency n us as we work to make great food more accessible.

About the role

As a Market Director, you will lead operational excellence across a multi-unit restaurant region, spanning multiple cities and locations. This role will focus on driving consistent guest satisfaction, operational standards, and profitability across your market. You will work closely with restaurant leadership teams, guiding them in day-to-day operations, long-term strategic planning, and talent development. As part of the Operations Leadership Team, you will ensure the company's strategic initiatives are successfully executed at the market level, fostering a culture of high performance, accountability, and growth.

Responsibilities:

Serve as a motivational leader and cultural ambassador, promoting Wonder’s mission and values

Lead and develop a team of Senior Operations Leaders to ensure alignment with company goals and market growth strategies

Ensure flawless execution of restaurant operations by visiting locations, coaching leadership teams, and using performance data to drive improvement

Monitor financial performance through P&L management and use of reporting tools to ensure profitability and cost control

Oversee hiring, training, and development of leadership talent to foster high-performing teams and support succession planning

Collaborate with cross-functional teams to evaluate and approve market growth opportunities

Lead new restaurant openings by playing an active role in recruitment, training, and operational setup

Ensure compliance with food safety, labor laws, and other regulations across the market

Drive operational improvements by identifying opportunities, diagnosing challenges, and implementing effective solutions

Build relationships with internal and external stakeholders to ensure seamless communication and support across the organization

Lead performance reviews, competency discussions, and corrective actions to ensure sustained market success

The experience you have7+ years of multi-unit restaurant management experience in a high-growth, geographically dispersed environment managing 8+ stores

Proven leadership in developing, coaching, and retaining high-performing teams

Strong financial acumen with experience managing market-level P&L and driving profitability

Excellent communication, organization, and decision-making skills, especially under pressure

Ability to travel frequently across the market to maintain operational oversight and lead by example

Bachelor's degree or equivalent work experience is preferred

Passion for developing talent, driving operational excellence, and exceeding guest expectations

This role is ideal for a results-driven leader with a passion for restaurant operations, talent development, and strategic market growth. If you thrive in a dynamic environment and excel at leading teams to success, this is a great opportunity to make a significant impact.

Requirements Must be 21 years old and legally authorized to work in the USMust be able to lift 50 pounds

Must be able to stand for a full shift while working

Must have open availability,…