Maple & Ash - Assistant General Manager

Position: Maple & Ash New York - Assistant General Manager
Location: New York

Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations.

We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, Santa Barbara, Miami and New York, you'll find endless opportunities for growth, travel, and continuing education.

Our culture is built on four core principles:

Generosity:
Always give more, exceed expectations.

Excellence:
Deliver exceptional work with unmatched expertise.

Fun:
Love what you do, laugh often, and enjoy the journey.

Fail Fast:
Learn from mistakes, adapt, and keep improving.

What You Will DoResolve any customer or employee complaint

Assist GM in accomplishing company goals by accepting GM to assigned tasks, stepping up to take on new and different requests by GM, and exploring opportunities to add value to the position

Manage and develop Floor Managers Prepared to participate in weekly Manager and Executive meetings

Guarantee food quality and 100% customer satisfaction by auditing menu items and delivering exceptional customer service

Maintain a safe, secure, and healthy working environment by establishing and enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems

Responsible for adjusting the environment, music, lighting, and temperature as needed to maintain the appropriate atmosphere

Keep up to date on the competition and grow industry knowledge by tracking emerging trends in the restaurant industry, establishing personal networks, and being updated on press publications and articles

Assist GM in overseeing the managers in their control of purchase and inventory, negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, analyzing variances, and taking corrective actions

Recruit exceptional staff members and ensure they’re properly trained to execute their job duties above expectations, making sure they understand the company culture

Assist GM to review and monitor, with accounting personnel, expenditures to ensure that they conform to budget limitations and work to improve performance

Who We Are Looking For3 years of managerial experience in a high volume, upscale restaurant/hospitality establishment

Warm, hospitable personality who is guest focused; ability to identify and build relationships with important investors and VIP clients

Experience with P&L and COGS and history of interaction with accounting personnel

Collaboration with Finance department to set and maintain proper financial goals

Excellent leadership skills in staffing, managing, and leading FOH staff members and Managers Ability to think on your feet and make important decisions with minimal supervision

Must be able to effectively communicate and relay information to staff and the GMPolished professional who takes pride in their appearance

Ability to maintain composure and stay organized in a fast-paced, high-volume working environment

Adaptive and flexible to changing software technologies and operations processes