Northeast Account Executive

Join to apply for the Northeast Account Executive role at Guerlain

Since 1828, Guerlain - an iconic luxury French Perfume & Cosmetics brand, part of the LVMH Group - has explored, innovated and perfected its Fragrance, Skincare and Makeup thanks to its daring creators of mythical creations with timeless know-how. All with Nature and Art as inspiration and the Culture of Beauty as a signature. In Fragrance, Guerlain Master Perfumer, Thierry Wasser, embodies the fifth generation of Guerlain Perfumers.

As a figure within the contemporary fragrance world, Thierry Wasser has put his name to many of the House’s creations. He contributes to an olfactory legacy of some 1100 fragrances and explores the world in search of the most exclusive raw materials. In Makeup, newly appointed Guerlain Creative Director of Makeup, Violette, seemed destined to join the house synonymous with French beauty and constant innovation.

With her creativity, Parisian chic and eye for high standards, she knows better than anyone else that makeup is nothing if not the art of bringing out the beauty in each and every one of us. The House is committed to preserving biodiversity, innovating sustainably, acting for the climate and creating a positive social impact. Above all, Guerlain seeks to protect one of Nature’s most precious wonders: bees, sentinels of the environment and symbol of the House.

Guerlain invites you today to join its North America teams. Guerlain is part of the LVMH Group.

Responsible for executing the business strategies as developed by Corporate and providing on-site retail sales support in the market area assigned. Support is achieved through continuous training and motivation of Beauty Advisors, Selling Specialists, and Business Managers assisting in planning and executing all special event programs, and follow-up training. Act as an entrepreneur and take ownership of the Northeast market, driving for sales results and offering a best in class client experience.

Inspire and influence the Guerlain Selling Ceremony by acting as a brand ambassador and coaching and developing the Boutique team.

• Embody and communicate Guerlain’s savoir-faire, heritage, and values.
• Be an expert; enable a client‑oriented mindset and promote the vision of luxury and modernity.

• Be creative and innovative; a true problem solver. Contribute to the continuous improvement of the market with a test and learn approach. Identify opportunities and present forward‑thinking solutions.
• Create strong relationships with key business partners, both in stores and in the Corporate office.
• Provide regular feedback to the Corporate office and contribute by sharing best practices with other Guerlain retail locations and counterparts.
• Act as a Business Developer of Customer Retention Management (CRM) by creating and growing the client base.
• Perform sales analysis and propose actions for improvement. Stay current with market trends.
• Propose and implement methods to connect with clients and build long‑term relationships.
• Identify and analyze strengths and opportunities within the market and create action plans to grow the business in partnership with the National Sales Director.
• Always strive for more; be open to coaching and feedback and self‑development.

• Achieve established retail and net sales goals as set forth by Corporate.
• Work with retail store management to ensure the proper planning and execution of product launches, promotions, and special events.
• Negotiate with store personnel to gain space and improve locations for all three‑product axis.
• Implement the corporate merchandising guidelines to ensure the company’s brand image is properly represented.

• Build a network of high‑performing Beauty Advisors, Selling Specialists, Managers.
• Recruit, hire, coach, and motivate Beauty Consultants to achieve established sales goals.
• Partner with Education in the training and development of Beauty Advisors in line with the ambition of Guerlain’s elevated Client experience.