Senior Specialist, Visual Merchandising - Standards and Communications

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New York

Country/Region: US

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Senior Specialist, Visual Merchandising - Standards and Communications Pandora NAM

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.

Pandora North America is continuing to expand and invest in building a best‑in‑class Visual Merchandising function that elevates the guest experience across our growing network of stores. Based in our New York City office, the Senior Specialist, Visual Merchandising – Standards and Communications plays a key role in shaping how our brand comes to life in-store. This role supports all Visual Merchandising initiatives tied to new store openings, campaigns, and internal partners, ensuring clear, consistent, and execution‑ready guidance across the region.

We are seeking a highly collaborative, self‑motivated team player who brings strong attention to detail, exceptional organizational skills, and a passion for creating visually inspiring retail environments. If you thrive in a fast‑paced, creative, and cross‑functional setting, this role offers the opportunity to make a meaningful impact on Pandora’s in‑store expression.

As a Senior Specialist, Visual Merchandising – Standards and Communications, you will….

• Leverage Adobe Creative Suite to develop comprehensive NAM Visual Merchandising directives and styling guidelines, overseeing the creation and adaptation of campaign, evergreen, and promotional POSM assets that support the full store network. Ensure all visual guidance aligns with ordering strategies established by VM Operations.
• Support the upload and maintenance of planograms within One Door, ensuring campaign guidance is accurate, timely, and optimized for store execution.
• Assist with showroom installations, contributing to product styling, setup, and the review process to ensure elevated, brand ‑ aligned visual presentation.
• Create dynamic, visually compelling presentation decks that clearly articulate VM initiatives, amplifications, and execution plans for internal and cross‑functional stakeholders.
• Utilize Creative and VM content to communicate NAM Visual Merchandising strategies, ensuring 360º alignment with cross ‑ functional partners, including GTM and Communications.
• Support the development of localized, custom, and one ‑ off creative initiatives and events, collaborating with creative and cross‑functional teams to bring concepts to life.
• Partner closely with the Communications team to proactively distribute relevant VM documentation, updates, and execution guidance to the store network, ensuring clarity and consistency

• Minimum of 5 years’ experience in Visual Merchandising within a retail environment, with a solid understanding of core visual merchandising best practices, brand presentation standards, and customer experience principles.
• Advanced proficiency in Adobe Creative Suite, specifically InDesign, Photoshop, and Illustrator, with the ability to create high ‑ quality visual concepts, layouts, and execution‑ready assets.
• Proven project management experience, demonstrating the ability to plan, organize, and deliver multiple initiatives simultaneously while maintaining strong attention to detail.
• Experience working within a global organization, collaborating across regions and cross ‑ functional teams to ensure consistency and alignment with brand guidelines.
• Strong understanding of field ‑ based Visual Merchandising operations, including fixture implementation, store layout, brand elevation, and in ‑ store execution strategies.
• Ability to thrive in a fast ‑ paced, dynamic…