Stock & Operations Associate

Overview

Why Join Us The Ermenegildo Zegna Group is one of Italy’s most famous family-driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want.

With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.

Your Role at Zegna As a Stock & Operations Associate
, based in our Houston boutique, you will bring your unique strengths to the Retail team, helping us streamline store operations and maintain best-in-class back-of-house processes that support the client experience. You’ll work closely with the General Manager and store team to ensure smooth merchandise flow, strong operational execution, and alignment to company standards.

• Process incoming and outgoing shipments, including merchandise transfers between stores and ecommerce.
• Coordinate and prioritize daily logistics and replenishments to maximize stock availability and efficiency.
• Maintain a clean, organized, and well-functioning stockroom environment.
• Support the sales floor as needed, including POS operations, client service, and CRM tasks.
• Reconcile daily cash/deposits and credit card terminals.
• Manage alterations process and communication with tailors.
• Own inventory of store supplies, including placing and tracking orders for packaging and materials.
• Process vendor invoices in partnership with store management.
• Support additional projects and administrative tasks as needed.

• You bring 2-3 years of experience in a retail back-of-house or operations role.
• You’re highly organized, detail-oriented, and able to manage competing priorities in a fast-paced environment.
• You’re tech-savvy and comfortable using POS and CRM systems.
• You communicate clearly and effectively with team members and clients.
• You’re able to lift up to 30-40 pounds and thrive in a hands-on, team-based setting.

• Learning opportunities, structured programs, and development paths
• Comprehensive benefits: medical, dental, and vision coverage, 401(k) with employer match, commuter benefits, and more.
• Paid time off: vacation and holidays, with accrual based on tenure and role level