Visual Execution Specialist

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

The Specialist, Visual Execution leads the creation and maintenance of the Macy’s Herald Square Flagship Brand Experience through powerful, relevant, and integrated campaigns, fashion presentations, and category distortions. This individual drives sales by balancing creative execution with strategic analysis of trends, key items, and volume drivers. The Specialist, Visual Execution has relevant leadership experience in Visual Merchandising, Store Presentation, Design, Fashion, and the general retail market.

• Direct and manage all visual merchandising presentation standards.
• Lead the team through the creative process to conceptualize and design all visual merchandising components supporting seasonal, fashion, trend, and holiday campaigns within FOB.
• Plan, manage, and maintain the annual budget, overseeing cost controls on a monthly and quarterly basis.
• Interface and collaborate with key partners to manage all timelines, deliveries, and installations of visual equipment, fixtures, and shops. This includes communication and collaboration with:
  • Store Manager
  • HSQ Operations teams
  • Senior Director of Visual for HSQ
  • Director of Store Environment
• Collaborate with key business partners, including the Fashion Office, Marketing, Events, and Vendor Partners, to capture and support fashion, trends, marketing, special appearances, and events that drive sales.
• Utilize the latest technologies, industry trends, and research to source new presentation concepts. Maintain a strong interest in and curiosity for design, art, interiors, and graphic design.
• Coach and develop visual colleagues, conducting ongoing talent calibration and succession planning quarterly.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Business Insight: Deep understanding of Macy’s brand identity, customer experience, and merchandising strategy, applying this knowledge to create compelling visual presentations that drive sales.

Strategic Thinking: Ability to analyze trends, key items, and volume drivers to develop and execute impactful visual merchandising strategies that align with business objectives.

Creative Execution: Strong visual merchandising, store presentation, and design expertise, with the ability to conceptualize and implement visually engaging displays that enhance the customer experience.

Leadership & Talent Development: Proven ability to coach, mentor, and develop visual merchandising teams, ensuring ongoing talent calibration and succession planning.

Collaboration & Influence: Ability to build strong cross‑functional relationships with internal and external partners, including Store Management, Operations, Marketing, Events, and Vendor Partners, to execute visual initiatives effectively.

Project & Budget Management: Expertise in planning, organizing, and managing multiple projects while maintaining cost controls, overseeing budgets, and ensuring timely execution of visual merchandising strategies.

Technical Proficiency: Proficiency in design and visualization software, including InDesign, Illustrator, Photoshop, Sketch Up, and Excel, with the ability to apply technology and industry trends to enhance visual merchandising.

Communication & Negotiation: Strong written and verbal communication skills, with the ability to present ideas clearly, influence stakeholders, and negotiate with vendors to secure cost‑effective solutions.

Problem‑Solving & Adaptability: Ability to work independently, prioritize…