Merchandise Team Lead

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.

In addition, the Company features the original production, Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at  .

The Merchandise Team Lead is responsible for a location or collection of locations and their respective staff complements. The Merchandise Team Lead has a focus on merchandise display and sales, proper guest relations, and appropriate use and maintenance of facility equipment. This employee will be responsible for overall management of their location on event nights.

• Conducting daily audits, monthly location inventory , processing of employee time sheets.
• Ensuring that guests receive outstanding guest service in our locations, and staff at locations adhere to high standards that have been set out by Madison Square Garden.
• Maintains a good understanding of our products and services as well as our systems and practices.
• Assists implementing of floor moves, merchandising and display maintenance along with ensuring that the cleanliness and upkeep of our locations is maintained at a high level .
• Reporting to management any issue from a Personnel, Maintenance, or Merchandise standpoint.
• Ensures the processing and replenishing of merchandise on the selling floor by participating in receiving and monitoring merchandise flow.

• The ideal candidate will have a minimum of2yearssupervisory experience in retail or sports merchandising.
• Must havepreviousexperience in training, cash handling, equipmentoperationand management.
• Ability to process information/merchandise through the current computer register system (POS).
• Ability to communicate with all employees as well as guests.
• Must be able tooperateand use all equipment necessary to run the respective merchandise store/stand.
• Ability to move or handle merchandise throughout the store.

• This position is part-time and scheduled on anevent driven basis.
• Able to walk and stand during the entire shift.
• Lifting, pushing, pulling up to 25 lbs.
• Ability toworka flexible schedule including nights,have splitdays off, work weekends and holidays in a 24 X 7 environment.

Hourly Pay Range

$27 — $27 USD

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.